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No search results in Active Listings hub

Hi, 

I don't get any search results when I enter a keyword in Active Listings. The issue seems to be intermittent. It's been happening for a week or so.

I have everything set as default, for example search 'all categories'. 

Just using 

Item title > contains > "keyword"

Other search criteria do work, such as 

Available quantity > is equal to > 0

I am able to see MOST but not all of my listings when I have no search criteria and the screen should show ALL.

The items are showing up correctly at the front end to the customer.

But I'm having a lot of trouble managing my listings!

I am using the latest version of Chrome, on a Mac. However I have checked on Safari as well and I have the same issue.

Can anyone help?

Message 1 of 6
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5 REPLIES 5

Re: No search results in Active Listings hub

I am able to see MOST but not all of my listings when I have no search criteria and the screen should show ALL.

 

what do you mean by this?  The # is off?  What ones don't you see? 

 

@frankie.trusty.seller 

Message 2 of 6
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Re: No search results in Active Listings hub

I spoke with eBay Customer Service and we submitted a report concerning this same issue.  

Message 3 of 6
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Re: No search results in Active Listings hub

My active listings are not updating in Seller Hub.  Have sent up new listings and given them plenty of time to show up - no luck.  Is anyone else having this problem?

 

Message 4 of 6
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Re: No search results in Active Listings hub

Should also add that when I search my active listings the feature is not working. 

 

Message 5 of 6
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Re: No search results in Active Listings hub

Yes, none of my active listings are showing up when I list from SOLD items. 

Message 6 of 6
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