Major discrepancy between number of active items across different ebay pages.

[ladyindecadence]

I just noticed that on the manage active listings page in seller hub that it shows 5874 listings which is the correct number. However when looking at either View items for sale or my store page it shows a huge reduction in the number of listings being shown of only 4143 That over 1700 listings. After counting the listing on the View items for sale page the number being shown as 4143 is all that is being shown to a potential buyer.  I'm sure this is some kind of glitch as these numbers are usually exactly the same across the three pages.

[sassykzt]

Under selling preferences, do you have multi quantity listings where you have checked the box that listings stay active even when you are out of stock?  If so, those listings are visible to you but not buyers until they are re stocked.  

[wastingtime101]

Known issue @ladyindecadence . Contact customer service and ask them to add your account to the open sitewide tech ticket.

Discrepancy in the count of active listings in the store (January 5, 2024)

Reference ID: ALERT 15129

Seller ID: 

Active listings count:

Store count:

[urban_picker]

Been an issue with my account for over a month now and everyday I list my number goes down way more than I sell.

[curiositiques]

I'm having the exact same problem.  I'm glad it is happening to more than just my store.  Guess I'll contact a human somewhere if possible.