Listing Template troubles

[heartransplant28]

I have tried for three days now to edit and save a listing to no avail.  Is there a problem as I was able to save for a later date 50 listings, now I can even create one listing to save.

[carolinabluelady]

There is a glitch with the templates and eBay is working on the problem.  Yesterday they said they hoped to have it fixed within 24 to 48 hours. 

[super_sunny_sales]

I have just discovered something.  I just switched to the new lister Ebay has to try it out and now I can revise my templates.   Revising listings with the Classic lister is not working...

[jthole]

Same issue. Wish I knew how to report it to ebay.

[super_sunny_sales]

you can message them though the Ebay Facebook page

[blackrosesboutique99]

I am having the same issue.    I even tried to use a different internet browser and a different laptop thinking maybe it had something to do with those.   Unfortunately, I am still having the same issue.    

[super_sunny_sales]

there is supposedly a ticket open on it. 

you can add your name to the case if you want.  the easiest way to contact them is though the EBay facebook page.  Just sent them a message stating your issue and include your name, zip code and email address that is associated with your account.

[mcucinella]

Same issue.  Creating a template or revising a template.

[carolinabluelady]

Thank you.   No problem with updating templates using the new lister.  With all the different answers we are getting from eBay Tech, I have a feeling it is not really going to be fixed in order to use the templates.  

[dhbookds]

A Blue answered on this thread and asked for info:

https://community.ebay.com/t5/Selling/Listing-Templates/m-p/32443475#M1877702

[super_sunny_sales]

yeah, looks like.  I tried using the new lister yesterday and I am not crazy about it.  It has a lot of extra steps...

[jthole]

Has any one reported this issue to EcommerceBytes Letters To The editor?

https://www.ecommercebytes.com/C/letters/blog.pl

This issue needs some publicity to get ebay's attention.

[jthole]

I have resolved the issue by changing to a new category and filling in all required fields such as "Type".