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Item Specific Size Bug - Filled out correctly but keep getting

This happened in the last hour. I was updating my listing's SKU with no issues until I started getting the error message that "The item specific Size is missing. Add Size to this listing, enter a valid value, and then try again." 

 

I tried to update an old listing with the new size but I still get the error message. I've also tried creating a new listing and after filling all the required items I still get the same error message. 

Message 1 of 65
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64 REPLIES 64

Re: Item Specific Size Bug - Filled out correctly but keep getting

I just got off the phone with Ebay.  I attempted to do a bulk edit and had 300+ listings (womens clothing items) kick back as errors due to the size specific field as missing.  When I look at the listing, I see the size there but when I click revise and get into it I can see that the red astrisk field is missing the size and it now showing down further under "optional" in item details.  It's like when they did map it kicked out the original size and put it down under optional.  I have been informed that they are very sorry, have had many clothing sellers calling in, and that I will have to go in and add back my sizes on each listing.  I am attempting to do what I can through bulk edit now but this is very tedious.

Message 31 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

 

Did they really say you (sellers) have to put every Size back in each and every listing?

Message 32 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

Hi everyone! I'm hearing that the issues with Item Specifics should be resolved now. If anyone is still running into problems then please let me know Smiley Happy

Brian,
Community Team
Message 33 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

This bug also seems to be causing auction style clothing listings with 'Relist continuously until and item sales' to not be relisted, and it is also currently not notifying me that there was an error and that they did not relist by the rule.

Message 34 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

I just went to revise an item and SIZE is still blank under "required" on my shirts for men still. Have not checked others.

Message 35 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

Wouldn't mind so much except if you go to suggested categories, the incorrect one is opened. 

Message 36 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

Seeing similar issues as others have reported. 'Size' filter is missing for my Saved Searches (screenshot attached).

Message 37 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

Then I fixed a few while checking  to see if it was any different and they get tagged as "Missing" recommended details on My eBay Active.  UG!  It is just a mess here.  Also, I have yet to have any sales since this  early morning, which is unusual.  I wonder of this all is causing sales declines?  

Message 38 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting


@rugged_outback_outfitters_llc wrote:

Then I fixed a few while checking  to see if it was any different and they get tagged as "Missing" recommended details on My eBay Active.  UG!  It is just a mess here.  Also, I have yet to have any sales since this  early morning, which is unusual.  I wonder of this all is causing sales declines?  


Hi @rugged_outback_outfitters_llc, can you share a screenshot of what your Active page is showing? I'd like to get it over to the developers for review. Thanks!

Brian,
Community Team
Message 39 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

This is NOT fixed at all.  I have clothing listings and if I do a bulk edit (I tried the first 200), it is saying that the sizes are all gone.  Do I have to revise ALL 2500 listings???  Just to put the size in another place even though it's still in the listing?  PLEASE let us know....this will take days of work!  Insane!

Message 40 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

@rugged_outback_outfitters_llc 

 

Yes they said to go back in and add the size....unless someone knows of an easier way to do this, I'm attempting to add the size back in under bulk edit.  However it is requiring more than just size to "fix the error" on the listing.  It wants dress length, occasion, fabric content, etc.

Message 41 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

@aidanfan 

 

That would probably take me a week or more!

Message 42 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

@mynewfindstore 

 

Feeling the same way right now.

Message 43 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

brian@ebay 

 

First 2 are the Size Missing in "Required" but showing up Down in "Additional"

 

Last is The few updated listings now showing as Missing Details.

 

Another member mentioned they were told to update each listing.  Is that what we are going to have to do?  I have over 2,000.

Message 44 of 65
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Re: Item Specific Size Bug - Filled out correctly but keep getting

brian.t@ebay 

 

I now notice that not only did "size" drop down to the "optional" area but also when I look at my swim pieces, the "color" and "type" are all moved down to optional.  Please tell me you have a fix for this.  This information was entered correctly when initially listed under the required fields.  You can't expect us to go back in an correct each item.

Message 45 of 65
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