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Images not opening for editing when creating a listing

Stopped listing tonight when the image editor

stopped opening to edit images.

Why keep changing things that always worked fine?

 

Sewbusybiz
Message 1 of 10
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9 REPLIES 9

Re: Images not opening for editing when creating a listing

When I click an image the editor opens. Others have reported needing to double click.

Walk without rhythm, it won't attract the worm.
Message 2 of 10
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Re: Images not opening for editing when creating a listing

Double or triple click does not work.

Sewbusybiz
Message 3 of 10
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Re: Images not opening for editing when creating a listing

Try another browser to rule out a browser issue.

 

Be sure you are clicking in the upper left corner, opposite the trash icon.

Message 4 of 10
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Re: Images not opening for editing when creating a listing

Clicked left top, bottom, middle, still not working.

Sewbusybiz
Message 5 of 10
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Re: Images not opening for editing when creating a listing

Which browsers have you tried? Latest versions?

Message 6 of 10
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Re: Images not opening for editing when creating a listing

Just tried two other browsers, neither worked.

Soooo frustrating when I have all these things ready to list.

Sewbusybiz
Message 7 of 10
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Re: Images not opening for editing when creating a listing

I have been working all day with no issues.  Have you tried clicking the select button?  All I do is click the picture and the edit tool comes up.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 8 of 10
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Re: Images not opening for editing when creating a listing

Was working fine, then last night it would not anymore

after already  doing two lists I had.

I am working from items already in my eBay drafts on firefox.

Checked all browser and windows updates, all are up to date.

Not sure what other settings to check.

 

 

Sewbusybiz
Message 9 of 10
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Re: Images not opening for editing when creating a listing

Hi,  Here in New Jersey we often have to "rapid click" on the photo.  Up to 20 clicks are often needed.  Sometimes when it finally does come up somethings are blue.  Then find a neutral "white" spot to click on.  I know this sounds silly but it has been working for us. Good Luck!  (J.B.) OH.  we are windows 10 - Edge

Message 10 of 10
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