Devices where you are signed in link is no longer working.

[medontmind]

https://signinalert.ebay.com/sgninalrt/sessions

 The above link was a great tool to stay safe on Ebay.  I used it all the time to make sure my account is not signed in on any unknown devices & to make sure any orphaned sessions were signed out. Today I noticed it's not working. I hope this is just temporary or maybe a new link is coming.

[sno.j51]

6 months later still no fix? **bleep** EBAY! 

[donavanbailey]

I wouldn't anticipate a replacement, nor a proper response / explanation. And as far as a replacement, there was nothing wrong with the existing tool.

Seriously eBay, what are the executives thinking? 

[rksvendingco]

Why would they remove this?

[mr_psn]

The tool had an exploitable vulnerability built into the code.  eBay's only solution was to pull the plug on the tool and not to let anyone know.  When you don't get a proper responce,its because the news is really bad and they would rather not tell the real reason.  Truth be told!  Just be glad your account wasn't one of the accounts that had been hacked using this tool.  Hackers were able to intercept your login credentials from this tool, but now they can't because the tool is down.

[berserkerplanet]

>>The tool had an exploitable vulnerability built into the code

Source for that claim?

[limitedart]

Absolutely garbage move to remove this tool.  Need an ebay replacement ASAP.

[elsizzle2000]

My account was hacked. Luckily the guy was not able to purchase anything. Now there is no way to sign him out?? Changing my password doesn't help if he has "keep me logged in" set up.

[dollybeauty]

Contact eBay and ask them to End all of your sessions.

You can call eBay - https://www.ebay.com/help/-/-/Contacting_eBay_Customer_Service?id=4379

Or contact them on Facebook.com/eBay or Twitter.com/AskeBay

For the social sites...You can contact Customer Service on Facebook, via private message and though direct message on Twitter.

Please do not provide any personal or account specific information (username, item number, etc.) publicly, only through private or direct message. An eBay employee will verify your account information and be happy to work with you.

Outside the US?

Try Skype - https://support.skype.com/en/faq/fa10613/how-do-i-make-a-call-on-skype

Or the foreign language social sites...

Russian
Facebook https://www.facebook.com/eBayGlobalRU
VK http://vk.com/ebayglobal
OK http://ok.ru/ebayrussia

French
Facebook https://www.facebook.com/eBayFrance
Twitter https://twitter.com/Question_eBay

Italian
Facebook https://www.facebook.com/ebay.it
Twitter https://twitter.com/eBay_Italia

Spanish (Spain)
Facebook https://www.facebook.com/eBayEspana?fref=nf
Twitter https://twitter.com/eBayESP

Spanish (Mexico & Latin America)
Facebook (Mexico) https://www.facebook.com/eBayGlobalMX?ref=ts&fref=ts
Facebook (Latin America) https://www.facebook.com/eBayLatAm/
Twitter https://twitter.com/ebay_Mexico

German (Germany & Austria)
Facebook (Germany) https://www.facebook.com/ebay.de
Facebook (Austria) https://www.facebook.com/eBayAustria?fref=ts
Twitter https://twitter.com/eBayDE

[moonwalker214]

I tried this in the United States to no avail. ELEVEN THOUSAND DOLLARS of random items were in my shopping cart. I called customer service and they could not tell me where I was logged in. They told me to change my password (duh) and to have security questions (obviously). Useless.  Just do all the things I've already been doing? So embarrassing for a large company to be this pathetic.

[fi2014.krist]

+1 need this back

[diy6530]

That's how I noticed someone was on my account: the cart was being filled with items. The person who accessed my account was able to order 4 things totaling about 70GBP from my account before I was able to change my passwords etc. (I'm a student so 70 quid is a lot to me lol). I changed my password, email, username then added my google account and 2-step authentication with my phone. All I wanted was to be able to sign them out because they're clearly tech-savvy if they accessed my account in the first place. Somehow I'm now locked out of my account as they've changed my username, name, email, and password on the account. Oddly enough I didn't get any email of the changes, I just happened to be logged in and saw the changes / got error messages. This ordeal could have all been avoided with a simple tool that they decided to get rid of instead of fixing.

[kylsweene-30]

My account keeps being hacked and I’m almost positive it’s due to an orphaned sessions I need some way to fix this

[dhbookds]

@kylsweene-30 

have you run a security scan and malware scan on your computer?  May be a keylogger problem

[rfmtm]

The link to close orphaned sessions is gone.   You will need to call ebay and have them clear them out.

[kh-ornesh]

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread Here.

Thanks.