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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

cant send any offers to buyers on .com site

i cannot send any offers although it tells me 39 are available to send,started thurday evening but does not happen on uk site or australia. when i look in the new offers section there is nothing to press,nothing works or selects. tried messaging ebay...

Unable to promote listings after posting them

I use a 3rd party app to list my items for sale. Afterwards, I select them and from Actions menu, select promote and promote the items at a fixed rate. Today that option is missing from both the Actions menu and the Sell it faster menu. This was a fa...

Manage active listings - eBay Seller Hub 2025-06-06 11-46-45.png

Manage active listings - eBay Seller Hub 2025-06-06 11-47-14.png

Cannot add bank account to my Ebay account

Attempting to choose a bank to add a bank account results in an endlessly loading page with the text "This is taking longer than usual. Please check your internet connection." This happens on both the browser and app versions of Ebay. There is nothin...

Months old listings getting charged Promotional Fees

Hi,I saw there's been a glitch with the EBay system causing people to get charged Promotional listings fees on items from months ago. I've had my store getting charged dozens of times in the past few days for items as far back as March, and some of t...

Listings not eligible for offers

Today this is happening in all the listings I have the possiblity of sending offers. No matter if they're listed today or before.

eBay Seller Hub Overview Page No Longer Shows Value of Active Fixed Price Listings.

Been showing Zero for several days. Still the correct total on the active listings pages. Not really an important number to me, but when things about selling suck, I ask myself what percentage of this number would I take to be rid of selling here. Wh...

Months old listings getting charged Promotional Fees

Just found I was charged a promotional fee from something I sold in April.Is there anything going on with this? Should I try talk to a rep? (I really don't want to)

When You Copy and Paste a Message, it Doubles

I copy and paste messages every day to use them as templates and now when I do, every paragraph doubles. I thought someone at ebay should be made aware of this devon@ebay. Thanks.

Accepted Offers Not Showing Up Under Awaiting Payment Or Sold

Good afternoon! Anyone seeing any issues with accepted offers and sold items not showing up under awaiting payment/sold items? Didn’t see any reported issues. Just checking. Thank you!

Glitchy listings

When I try to crop a picture, it will revert back to the original after tapping “apply” then work after the second time cropping, making double work for me. Also, it won’t let me select an author (which is required) for a book I’m trying to list. It’...