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Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Warning note
A couple years back I sold an item to an USA based buyer who canceled the order upon buying. I had sent him a full refund, however they were claiming more money then the amount that I had recieved from them. I have contacted eBay explaining the situa...
Listing Nightmare: Press "B" for BOLD - Watch Your Listing Collapse into a Paragraph. WHY?????
Why would Ebay want to sabotage my listing? For years I have used my own format without a problem.I usually write it up CENTEREDThen I BOLD and Select the FONT Now when I hit "B" it collapses all of my content into a paragraph.I have to rework it. Wh...
Listing
Lists in Australia funds
Seller "Header" Missing Since January 2025
I've noticed since January 2025 that when I open one of my listings, the Header appears for a few seconds and disappears. I thought it was a glitch (I also thought I reported it)...but it never was fixed. I just noticed on my husband's eBay account t...
Charity donation for Community Seller
I sell for a charity and donate 70% of the final value. I receive 30% of the FV and any shipping paid by the buyer out of which I pay the shipping cost and eBay final value fee discounted by 70%. I have learned to love this arrangement which puts the...
Resolved! Message: "This listing has a policy violation. It's hidden until you can fix it." Can't tell what is
trying to list something for sale. Getting a message :This listing has a policy violation. It's hidden until you can fix it.Tried to resolve it, but I cannot tell what is wrong.
Ebay login weirdness
I’ve been on Ebay a very long time, but for some reason I suddenly am getting logged out at least daily, even though I have “stay signed in” checked. When I log back in, I get a full-screen popup telling me to simplify my signin using facial recognit...
Recently viewed items
Items are showing up in my recently viewed every single day for the past month and they are items that I never personally viewed. I have been reaching out to eBay for a month now to get this issue resolved and I have been told over and over that the ...
Item description is changing everything to bold even when bold unchecked.
I usually put my title in bold at the top of the item description, then unclick bold for the description portion. Unclicking bold does not change back to regular, when at the beginning of the line, or hi-lighting a full portion of text. Working aroun...
The option to add an item to custom list has disappearred from the item listings
The dropdown that used to be available on the right side of the "Add to Watchlist" button has completely disappeared. Checked firefox and safari.The only way I can see to add an item to a custom list now is to add it my watchlist, and then from that ...
Seller hub not showing totals selling
Been over a week with 0.00 showing in seller selling on seller hub page - with bids or reserve met4with bids or reserve met (amount)$0.00
Item Description CHANGING from BOLD to Regular
Ebay Reported Tech Issues states ITEM DESCRIPTION Automatically Changing to BOLD TEXT, I am having the OPPOSITE ISSUE with Not Being able to Use BOLD Text as It keeps reverting BACK TO REGULAR TEXT? Including while writing this message. Is anyone els...
New shipping policy and payment policy required
I'm struggling with these new requirements.Why fix what's not broken?I called eBay, and after 1 hour and 9 minutes, I was on hold for someone who understands these policies (mainly shipping policy). I hung upBack to square one.Anyone else having an i...
Resolved! Search by "Description" under the drop down menu for active listings is no longer there.
On the "Manage active listings" page.The option to search by "Description" under the drop down menu is no longer there.I only see "Search by title, SKU, or item number".Anyone know how to restore the option to search with description within active li...
Poor customer service from the authenticity dept
Want to share poor customer service that I experienced today late afternoon. I was "assisted" by a woman named Meekah from the Authenticity Team and she was very rude and unprofessional. The first reps I talked to wasn't familiar with authenticity ma...
