Cannot Print USPS Labels/Payment Error

[jbcoutfitters]

Cannot print any labels this morning.  Get the following error:

"Sorry, 5 labels couldn't be generated.

Payment error: please check your payment method and try again."

According to eBay, there is over $354 of available funds.  Never had this issue until today.

Ugh.

[2010sugar2]

Me too! Now what?

[eburtonlab]

Can you print a label through an alternative means, such as Pirate Ship or Ship Station?

[jbcoutfitters]

Yeah, I have Stamps.com I can use as a backup.  Good to have a backup.  Just like my local PO at home is open until 7:30PM and I can go there in case our carrier for the store fails to pick up, which happens often.  

After 26 years I should be used to eBay glitches.  I'm sure others are having the same issue.

[legacylaptops]

problem with that is you don't get to keep your discount as you do through ebay 

[wirkaholic]

I've found that Pirate ship and Stamps.com offers the same price on labels as Ebay.  Pirate ship is free and super easy.  I pay for Stamps.com and have used it for years for shipping with my other business. Always have a backup for times like these. 

[devon@ebay]

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@jbcoutfitters wrote:

Cannot print any labels this morning.  Get the following error:

"Sorry, 5 labels couldn't be generated.

Payment error: please check your payment method and try again."

According to eBay, there is over $354 of available funds.  Never had this issue until today.

Ugh.

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Hey @jbcoutfitters! We apologize and about the issue yourself and others may be running into when trying to purchase or print labels. There is a sitewide ticket open for this issue to be resolved that is under ALERT15646.