Can't create a promotion or a sale...I get a Try Again Later error
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04-30-2023 01:18 PM
I can't create any sales or promotions; goes through the motions until the last click and then "Something went wrong. Try again later". ALL DAY!
Re: Can't create a promotion or a sale...I get a Try Again Later error
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04-30-2023 01:27 PM - edited 04-30-2023 01:28 PM
Hey @dogsrus3 - I've been getting that error a lot lately, but when I open the promotions manager dashboard I find that my sale or promotion actually was created despite the error message.
Did you check this page to see if your attempts were successful?
https://www.ebay.com/sh/mkt/promotionmanager/dashboard
Edit: When I view your offers page, I see 3 active sales that are live through May 3rd:
https://www.ebay.com/sme/dogsrus3/offers.html
That doesn't speak to anything pending/scheduled that isn't live yet.
Re: Can't create a promotion or a sale...I get a Try Again Later error
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04-30-2023 01:29 PM
Yes I did and it didn't. I've rebooted my computer and everything else seems to be working fine (offers, shipping, etc). Thanks for your response
Re: Can't create a promotion or a sale...I get a Try Again Later error
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04-30-2023 01:35 PM
Re: Can't create a promotion or a sale...I get a Try Again Later error
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05-04-2023 04:59 AM
No, I could create 2 or 3 sales but wanted to do more sales and it wouldn't let me - same error. As of yesterday, same error.
Re: Can't create a promotion or a sale...I get a Try Again Later error
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05-04-2023 05:01 AM
Yes I did. I was able to create 2 or 3 sales but when I tried to create more, I got the same error. I called ebay and they are looking into it - thank you for your reply!
Re: Can't create a promotion or a sale...I get a Try Again Later error
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05-04-2023 09:22 AM
Been getting that error for over a year every time I use it, it takes multiple times to make things work properly. Reported it several times, never a change.
Re: Can't create a promotion or a sale...I get a Try Again Later error
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04-17-2024 06:29 PM - edited 04-17-2024 06:29 PM
For what it's worth, for those who are still visiting this post, this might also help. I duplicated a promo, leaving everything as it was previously, and it came up with that error. I kept at it from every angle and eventually I noticed that my "selected offer image" was defaulting to an empty image cell which had previously contained an image in the old promotion. Doing a 'Copy' of the promotion had caused a loss of one of these images. When I switched to another image and selected it then it worked straight away. 🤷
