Automatic Post to Social Media Platforms Not Posting

[creativewinds2007]

I have auto-post option on. Ebay has not posted any automatic posts for my new listings since June 11th. I have Facebook, Pinterest, & Instagram linked. I have been able to post on my own through ebay, so I know it doesn't have a problem connecting to my social media platforms! Any help would be appreciated. Thank you.

[mcdougle4248]

@creativewinds2007 

Unfortunately, I gave up on using this feature months ago for the same issue you are experiencing now. The auto-post feature was very unreliable when I used it. 

I suggest clicking the ? located on the lower right-hand side of the Social page to report this technical issue.

[creativewinds2007]

@mcdougle4248 

Thank you, for sharing. At least I know it's nothing I'm doing wrong.  I really wished it worked properly, my traffic to my store does go up with the daily automatic listing (when it's working of course)! I already reported the problem, but I think I will report one more time.

Take care, ~ CreativeWinds2007

[hot-lunch]

I'm having the same issue for the past 2 weeks. Last automatic post was on June 23rd.

[mcdougle4248]

@hot-lunch 

Have you reported the issue to eBay? If not, see my post upthread to report the issue to eBay.

[tavman]

Hi,

Can you please let me know what you mean by "see my post upthread to report the issue to eBay"?

I am having the same issue and would like to report is as well but it sounds like you may have already started a thread.

Sorry, I am rather unfamiliar with how this works.

Thank you.

[jtzvwbug]

Hi @tavman 

@mcdougle4248  is referencing > Message 2 in this thread.

[creativewinds2007]

Yes, I have reported to ebay. I started to make my social media posts manually, after making my first social media post it automatically posted one that same evening, lol!  Since that 1 automatic post it quit again, short-lived! So, for now I have the automatic selection on but not working and I am uploading my own post manually. The upside....  I like my own post a bit more, I can be a little more creative & personal , the downside....just takes time away from listing more items.....

Thank your response. Take care, ~CreativeWinds2007

[heavenlycloset]

Thanks for sharing 

I thought it was just me

And getting help lately is impossible 😕 

[reducingewaste]

Right before it stopped working completely for me it was picking and choosing specific items to auto post which was like 30% of what I was listing.

[neonvtg]

I got it to auto-post again by deleting all my store categories and redoing it for all my listings. Which explains why it has been crickets from eBay support on this issue.