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Saved Searches Not Loading / Working

Hey everyone,

 

I have been an avid & regular user of the 'saved searches' feature on eBay for years - found lots of good items this way for years on end with no issues whatsoever. However, fairly recently, I've noticed something has become broken with the feature: only a fraction of my saved searches will now show new items. I have a maximum of 200 searches, and now only a handful will display new items. You might be thinking "well, maybe that's just cause there's no new items for that specific search?" - I believe this to be incorrect. I've been a daily user of this feature for years, and if I went only a few hours without checking my searches, when I'd go back to check I would be met with dozens if not hundreds of new items. So I am confident it's an error within the system. I've asked a handful of my resale colleagues and they've noted that their searches have also stopped properly loading in results. This all started maybe a month or so ago.

 

I don't know if this is nation or worldwide, but has anyone else encountered this issue? If so, have you found any workarounds / solutions? I have personally deleted all 200 searches, and then re-entered them but that didn't fix it. I've tried logging in from another smartphone I have, but still no luck. Maybe if I sign onto another eBay account? I don't know, I'm frankly very unsure at this point. I also asked eBay customer support but they more or less had no clue and never even heard of this issue. So now I'm coming here to check in with other sellers / eBay users. Saved searches is an essential feature that I rely upon so any help in solving this ordeal would be greatly appreciated. 

 

 

Message 1 of 8
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Saved Searches Not Loading / Working

If you are not happy with eBay saved searches or if you have reached the maximum number and need more, there are third party options you may want to consider.

 

Google automated searches eBay for some potential options. Many sites offer a number of free searches that can be set to run from once per day to many times per day, and you can receive alerts via email or text when items matching your search criteria are found.

Message 2 of 8
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Saved Searches Not Loading / Working

   I use a desktop with Win 11 and Chrome and get new results every morning when I check my Email.

   Maybe it's another never ending app. issue?

   When setting up a new one I do advanced search then "newly listed".

   Sometimes a saved search doesn't show any new ones for a few days but when I check manually there are none.

   Maybe try on a desktop/laptop and see if you get them that way.

Message 3 of 8
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Saved Searches Not Loading / Working

Same stuff has been happening to me.  It also used to put the search to the top of your list after clicking on it to view new listings.  It doesn’t do that anymore either.  Started about a week or so ago for me.  Hopefully it gets fixed, because it is frustrating going through new listings on ones not updated.

Message 4 of 8
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Saved Searches Not Loading / Working

Same issue here. it's been going on for months for me. I no longer get updates in saved searches for the new listings on my cards. I now have to go in manually and search the card and change the filter to new listings. I've heard of many others having the same issue. Would hope if eBay fixed this glitch.

Message 5 of 8
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Saved Searches Not Loading / Working

I'm facing the same issue with my saved searches

Message 6 of 8
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Saved Searches Not Loading / Working

We're now in November, and the "saved search" feature is still not fixed. Hey, eBay(!!), you're losing money!! I'm sure I've missed 3-5 items at this point. Fix it already....

Message 7 of 8
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Saved Searches Not Loading / Working

Let me understand what your statement says...since using what used to work correctly and as intended on ebay, that since it does not any longer...that the fix is for ebay sellers to use someone else's "Saved Searches" that does work...

Message 8 of 8
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