The eBay Community

With multiple shippers on one item, who is responsible for damages?

A package shipped FedEx and delivered by USPS was damaged. Who pays for the damage?

Cancellation for wrong payment info. Giving a buyer a warning or not?

Call me a glutton for punishment. A buyer bought and filed a cancellation request last week saying they bought by mistake. I accepted, no BBL. This weekend they bought multiple items, one of which was the exact same item as the item they bought last ...

eBay's discontinuation of accepting American Express as a form of payment

This is my first time making a post so bear with me. When I received the email stating that as of August 17, 2024, eBay will no longer accept American Express as a form of payment. My heart sank as this is the only card that I have. However, I did fi...

Do these sellers think someone will actually buy some of the things they have listed?

I was looking for a particular food product on eBay because I have not been able to find it locally. Just browsing some of the items listed, which was interesting in itself, I was surprised to see some things listed that not only go against eBay poli...

Buyer wanted to return but won't respond to me now after leaving negative review.

So I recently sold something that was brand new and sealed (it is an older item). I got a message from the buyer Saturday, saying that they tested it, it didn't work and they wanted to know my refund policy. But I didn't respond to the message until ...

Facebook Marketplace Integration Question

devon@ebay kyle@ebay elizabeth@ebay Still trying to get an answer to this simple question: If I make a sale through ebay's Facebook Marketplace Integration, will ebay inform me that the sale was the result of FBMP integration? This is a straightforwa...

Seller does not respond

I would like the community's help to understand what options I have with the following situation: I bought some drills from a seller with a very good profile. This was going to be sent to a friend in Costa Rica later.When the package arrived, I recei...