Payments

changing my credit card from AmEx to another and website won't allow - no phone support

There is not telephone support for this issue - since you have changed no AmEx I cant upload new form of payment on site. Obviously ebay has a glich in the system. You will be losing many customers if there is no option to talk to a real person to re...

Purchased, they used my old email to send confirmation, was no way of giving them my new email

I ordered a boxed perfume for women today... 9/15/2024_ I have ordered products from Ebay for years, and have never had a bad experience, I entered all of my information to purchase, and, in bold blue print I was thanked for ordering, but then saw th...

how can I use a visa gift card'

Funds on hold Bull Crap

I've been a seller on ebay since 1998I sold two items earlier this month and wondered why I haven't got my payout yet. Come to find out they placed them on hold till delivered to the customer.I use ebay shipping have 100% positive feedback and never ...

Resolved! Your payouts are on hold until you update your account details. Please update by Oct 23, 2023 to a

Hello Everyone, I'm reaching out for assistance, It has been three weeks now, and my payments are still on hold. Every time I attempt to update my account information, I encounter the same frustrating error message: "Something went wrong. Please try ...

Trac a shippemt

How can I check shipment delivery

Gift card not working, displays a balance of $0.00 when it should be $50.00

I bought the card through target's website, so I feel like it can't be a scam. I tried to use it last night and it didn't work. Tried again, checked the balance online, etc. Nothing. I really need this to work. I waited overnight and checked again an...

Put reservation in buyer's name; nothing to ship; how to handle with ebay

Sold a week in Florida and put reservation in buyer's name; there is nothing to ship. Any suggestions in how to handle the transaction

Why cant i get my payout? It keeps saying payment cancelled!!!!!!!!! I called and they treated me l

Every time I ask for my payout it acts like it goes through it says my funds are on are on their way like usual and then 5 minutes later I get a message that says payment failed or payout failed I've done it about 10 times it keeps on saying that I'v...

partial payment

a buyer wants a partial payment on item that i sold to him and i want to honor it

Resolved! error " This address is too long Sync your eBay and Payoneer profiles"

When adding my Payoneer account, I get the error "This address is too long. Sync your eBay and Payoneer profiles". I've read that I need to use a maximum of 50 characters and lowercase letters. I've made the changes, but the error persists. How can I...

PAYMENT OPTIONS

IS THERE ANY CHANCE OF EBAY GETTING REINSTATED WITH AMERICAN EXPRESS. THIS IS MY MAIN CHOICE FOR PAYMENTS WITH EBAY (AND) ALL ON-LINE COMPANIES. IF EBAY LOSES AMERICAN EXPRESS FOR GOOD THEN MY PURCHASES WILL DWINDLE TO NEARLY NILL.I CAN ONLY HOPE THE...

Auto pay wouldn't let me pay for an order using PayPal credit..?? I will stop using Ebay

I bought two items from a seller (auction) I purchase from at least twice a year now, normally the items are placed in the cart and my DEFAULT payment method of PayPal CREDIT is completely IGNORED and not used...This time EBAY automatically charged m...

Amex

Well looks like im done being an ebay seller because ebay and amex aka american express want to be crybabies about Fees and i was ebay wont allow paypal for payouts and i dont trust chime and ebay and i dont even know where my payouts have gone to si...

Unauthorized Charge

Hi, I got charged from you couple of times last months and I didn't buy anything on ebay. Even my credit card is not connected with my account. Never was. Regards,Vladimir

eBay

Seller News: July 2025

Find a Seller Meeting in your area

More Knowledge. More Possibilities.

Announcements

Forum Posts

changing my credit card from AmEx to another and website won't allow - no phone support

Purchased, they used my old email to send confirmation, was no way of giving them my new email

how can I use a visa gift card'

Funds on hold Bull Crap

Resolved! Your payouts are on hold until you update your account details. Please update by Oct 23, 2023 to a

Trac a shippemt

Gift card not working, displays a balance of $0.00 when it should be $50.00

Put reservation in buyer's name; nothing to ship; how to handle with ebay

Why cant i get my payout? It keeps saying payment cancelled!!!!!!!!! I called and they treated me l

partial payment

Resolved! error " This address is too long Sync your eBay and Payoneer profiles"

PAYMENT OPTIONS

Auto pay wouldn't let me pay for an order using PayPal credit..?? I will stop using Ebay

Amex

Unauthorized Charge

Featured Posts

How to set up payouts to your debit card

New payout scheduling options for US sellers

How to use microdeposits to verify your bank account on eBay

Video [Russian Language]: Answers to common Payoneer registration issues

eBay now initiates payouts every day, including weekends

Why are my funds on hold? Common causes, and how to address them.

Returning to eBay? Here’s how to get back to selling if you are asked to update your account details

Tax season: Will I get a 1099 from eBay? Where can I access it? Why didn't I get one?

How your fees are paid on eBay

Know your options to pay eBay fees and selling costs

Were you asked to link a Payoneer account for payouts? Here’s why.

Money hasn’t left my bank account

check out issues

"Payment Still on Hold After Return Was Canceled a...

Payout question

Problems with Update Your Account Details