The eBay Community

Advice for seller not picking up item at Post Office

I sold an expensive item to a buyer who has failed for a couple of days to pick it up at the post office. It required signature confirmation and delivery was attempted. He has asked the post office to hold the package there. I fear that he is going t...

sold item

I sent the item without ebay label and sent usps with tracking number

Sellers not trustworthy

I don't trust the sellers anymore. My last 2 orders were messed up and have had no solution from seller. They are not on an honor system.

Contact ebay

Does anyone know how to contact a representative? The link I use is no longer working. Thank you

Buyer Shenanigans?

So earlier today I got a message from a buyer that the disc they received had "alot of scratches" and that they were going to contact eBay and would be "writing to my feed". I know for a fact the disc had no scratches as I got it brand new from the d...

A fraudulent buyer purchased nearly $600 worth of products and returned an empty package.

A buyer from Canada purchased two Miner and then initiated a return. We provided the return shipping label, but the buyer only returned the miner packaging boxes of the two products, along with some worthless cards. I filed a claim with eBay and prov...

Refunds for Lying Buyers

Dear Ebay.... I hope you choke on that $ 1530.00 you took from me and gave to that lying buyer. You were enough to believe them over me when I had proof he was wrong and lied about the item just to get his 100% full refund. What goes around comes aro...

The most serious ebay bug I have ever seen in almost 15 years

This last Friday sales were going great, then come Saturday they went down by 95% and have not recovered since.I found the issue and reported it but I doubt it will be fixed anytime soon. When a buyer makes an offer and the seller accepts it, nothing...

eBay Manager for our store

Hello Can any help us that how can i contact to eBay manager who can help us to improve my eBay store performance and sale

What's the deal with price gouging from sellers in China? $3 shipping now $1000

So I went to my shopping cart today and had about 5 items which totaled about $40 including shipping from formerly reputable sellers in China whom I've bought from in the past. To my surprise, the total was now almost $7000! Some were charging $1000 ...

Selling account restricted

Hi all,I need little assistance from experience persons here,my account seller was restricted last December 2024 ,ebay took action on INR and BBE performance,I cancelled few orders cause of remote area shipping addresses,and my bad,I selected 2 days ...