06-17-2022 03:06 AM
I recently made a sell, the payout was announced but then eBay sends me a message that they needed additional information for tax purposes. I send the requested information, but not it appears that payout is no longer in process. The funds appear to be in purgatory. I did call customer service, and the rep told me it was a system glitch. Has this happened to anyone else?
06-17-2022 03:56 AM
System glitch, lol ain't that the truth.
Glitch releasing your payment? Did you ask if it would resolve or if you have to resubmit the information?
06-17-2022 06:29 AM
The rep filed a ticket. He verified my information was submitted. Hopefully they resolve this soon.
06-17-2022 06:33 AM
When did you submit this info? They are inundated with these submittals so it will take a few weeks
06-17-2022 07:15 AM
I was emailed last night, so the information was submitted then. I figure I won’t see my funds for awhile. Not a fan of their payout system.
06-17-2022 07:20 AM
Yep; probably nobody is now that everyone has to be in it yet the site does not block members from listing before they are 'IN' MP.
03-28-2023 08:31 AM - edited 03-28-2023 08:31 AM
Is it really a glitch in the system ? My payout days keep being delayed…..
03-28-2023 08:37 AM
@Anonymous
Here is the link to eBay’s help page about payment holds.
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=Payment%20hol&lucenceai=lucenceai&docId=HELP1450
If you have further questions, and for best results for your query, start a new thread. This one may me locked.
03-28-2023 09:04 AM