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Payout delay

I recently made a sell, the payout was announced but then eBay sends me a message that they needed additional information for tax purposes. I send the requested information, but not it appears that payout is no longer in process. The funds appear to be in purgatory. I did call customer service, and the rep told me it was a system glitch. Has this happened to anyone else? 

Message 1 of 9
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8 REPLIES 8

Payout delay

System glitch, lol ain't that the truth. 

Glitch releasing your payment? Did you ask if it would resolve or if you have to resubmit the information?

Message 2 of 9
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Payout delay

The rep filed a ticket. He verified my information was submitted. Hopefully they resolve this soon.

Message 3 of 9
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Payout delay

When did you submit this info? They are inundated with these submittals so it will take a few weeks

 

Message 4 of 9
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Payout delay

I was emailed last night, so the information was submitted then. I figure I won’t see my funds for awhile. Not a fan of their payout system.

Message 5 of 9
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Payout delay

Yep; probably nobody is now that everyone has to be in it yet the site does not block members from listing before they are 'IN' MP.

Message 6 of 9
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Payout delay

Anonymous
Not applicable

Is it really a glitch in the system ? My payout days keep being delayed…..

Message 7 of 9
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Payout delay

@Anonymous 

 

Here is the link to eBay’s help page about payment holds. 
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=Payment%20hol&lucenceai=lucenceai&docId=HELP1450

 

If you have further questions, and for best results for your query, start a new thread. This one may me locked. 

Message 8 of 9
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Payout delay

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 9 of 9
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