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Payment Processing

Hi Everyone,

 

I have a payment processing since Friday 25th November which i have sent out recorded delivery and it still says this 

 

Processing: to be completed on 26 Nov

 

Anyone else having this problem? i have never encountered this before

 

Thanks,

Sam

Message 1 of 6
latest reply
5 REPLIES 5

Re: Payment Processing

It isn't a problem, it is how the system works.  When you went into MP did you read up about it and learn how the program works?  Or did you just decide to kind of learn as you go?

 

This is what we have for the US site.  IDK if it is the same for the UK.

 

The following links are very informative and easy to read. Lots of great information in these articles that contain information you should be aware of. After you read them you will likely have questions. Come on back and ask whatever you need to.

https://community.ebay.com/t5/Payments-Resources/How-does-the-updated-eBay-payments-experience-work-...

https://community.ebay.com/t5/Payments-Resources/Have-questions-about-payments-Check-out-this-post-f...

https://community.ebay.com/t5/Payments-Resources/Infographic-How-payouts-work-when-eBay-manages-paym...

https://community.ebay.com/t5/Payment-Resources/Changes-to-the-eBay-invoicing-process/ba-p/32004201

https://community.ebay.com/t5/Payment-Resources/Know-your-options-to-pay-eBay-fees-and-selling-costs...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 2 of 6
latest reply

Re: Payment Processing

I have the same problem with one payment [the largest unfortunately] processing since the 26th. Holiday and weekends slow it down, I know this. but newer payments have been received and it is , 6 days later, marked "in progress". that is not a holiday issue. I called CS and they said it is a tech glitch and may take 2 weeks to resolve. the history shows that they "send" every day but it does not land in my bank account.

 

this is really bad.

Message 3 of 6
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Re: Payment Processing

Yes exactly the same as mine, been advised its a glitch and will take a while to resolve.. took the fees quick enough though

Message 4 of 6
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Re: Payment Processing

It quite clearly isn't how the system works as I have received thousands of payments and have never had a problem with one sitting in processing for over 3 days, so maybe you need to have a look yourself  when issues occur and don't just label people as lazy because you believe you are correct!

Message 5 of 6
latest reply

Re: Payment Processing

Then go to you Seller Hub, hover over the payment tab, from the drop down menu select Payouts.  From this screen towards the right side is a Bank Reference ID #.  Write that down and then call your bank.  They should be able to trace the deposit since our money goes through the ACH banking system.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 6 of 6
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