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New ebay payout system is painfully slow.

Just getting my first bad taste of eBay's new seller payout system. It's a huge step backwards. With PayPal's recent addition of instant transfers, a person could get their payment from the buyer within minutes of the sale taking place. Now, you make your sale. A day and a half later you get an email from eBay telling you it has finally been sent to your financial institution, then get ready to wait another 1-3 days after that. LAME! And like others, I also preferred keeping my eBay sales separate from my regular bank account in the PayPal account. Of course Ebay tries to tout the benefits of what they offer with this sad new system, but the snails pace outweighs the minimal benefits they're claiming. At least for a smaller seller like myself. eBay please get smart and fix this **bleep**.

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Re: New ebay payout system is painfully slow.


@discoballs1981 wrote:

Well, 5 months later looks exactly the same! 4 days till I receive my share of my money? What sort of business and service has ebay turned into here? I'm surprised there's anyone still on it.


@discoballs1981 

Did someone tell you that they were changing the process after you registered?  Why were you expecting it to change?

 

This can be an especially hard change for some sellers to make if they have only known Ebay and never sold on any of the other bigger sites like Ebay.  If you were to compare this to the other bigger sites, you'd find this is simply not unusual, in fact some take longer.

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 91 of 106
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Re: New ebay payout system is painfully slow.

I made comment in answer to the beginning of the thread?

Simply not unusual doesn't really cut it for me I'm afraid. 

Message 92 of 106
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Re: New ebay payout system is painfully slow.


@discoballs1981 wrote:

I made comment in answer to the beginning of the thread?

Simply not unusual doesn't really cut it for me I'm afraid. 


@discoballs1981 

OK, well you made it sound like someone told you something was going to change and it wasn't something I was aware of, so I asked.

 

This is an old thread and many of the posters that were here at the beginning didn't stick around.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 93 of 106
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Re: New ebay payout system is painfully slow.

Every day they make interest on the funds they received from buyer before crediting it back to you a few days later. How much sales turnover daily on Ebay worldwide? Its free money for them.

 

Regarding interest......

 

eBay's policy on this reads like this:  

eBay initiates payouts to sellers’ bank accounts within 2 business days (Monday to Friday, excluding bank holidays) of confirming the buyer’s payment, unless the seller requests weekly payouts. eBay does not earn interest on pending payments, payments scheduled for payout, or payments that are in the process of getting paid out.

 

This does leave the interpretation to the reader, but I understand it as they are identifying the three specific phases of the Managed Payments process that they do not earn interest on the funds. 

 

1: Pending payments:  (My understanding is that this is inbound payments from buyers that are pending deposit into eBay's account from the payment processer).

2: Payments scheduled for payout:  (My understanding is that this is funds from eBay that have had  transfers initiated to the ACH Clearance Bank from eBay for payout to sellers).

3: Payments that are in the process of getting paid out:  (My understanding is this is the final stage in the MP process where the money is in the ACH process and awaiting cleared deposit in the sellers account,  but not yet showing as available in their account).  

Message 94 of 106
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Re: New ebay payout system is painfully slow.

This it is also combined with the bad attention from the support team , I has not way to collect my incomes from sales, only because I can not add a bank account ( yes I can do ) but first  they has to fix the issue that I can change my account address  because I'm not from USA then I can not make changes to my own address and obviously can't add the Bank account, right now I don't know  what will happen , But I have some founds in Ebay , and they can not transfer to my bank account , how come if they (support team )do not fixed , it is because the system does not allow me to change my original address account , and this has to be done by them. good bye! to my 197 USD on ebay , Support  block me all support requested can you believed ?...

 

 

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Re: New ebay payout system is painfully slow.


@maquinoa wrote:

This it is also combined with the bad attention from the support team , I has not way to collect my incomes from sales, only because I can not add a bank account ( yes I can do ) but first  they has to fix the issue that I can change my account address  because I'm not from USA then I can not make changes to my own address and obviously can't add the Bank account, right now I don't know  what will happen , But I have some founds in Ebay , and they can not transfer to my bank account , how come if they (support team )do not fixed , it is because the system does not allow me to change my original address account , and this has to be done by them. good bye! to my 197 USD on ebay , Support  block me all support requested can you believed ?...

 

 


Try going to Ebay Facebook for Business page.  You may get some better guidance from there.

 

https://www.facebook.com/eBayForBusiness/

 

Good Luck!!


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 96 of 106
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Re: New ebay payout system is painfully slow.

when you buy on Amazon or Etsy or any other platform, they collect their money THEN ship your items.  eBay should not be able to behave like a bank and hold your funds for two + days so they can utilize the float. The bank already does this, and depending upon your bank, it could be 1-5 days before the money is actually IN your account. eBay expects you to ship the items, but they call their greedy float grab “processing” time before they will release the funds to be deposited.  I’m closing my TEN YEAR 100% positive feedback account because if this. I’m a small seller, supplementing my SS and I can’t be waiting for the EBay  behemoth to decide when I get paid.  I’ll sell elsewhere and I hope others recognize this for what it is: greed. 

Message 97 of 106
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Re: New ebay payout system is painfully slow.

@jaquesbalance 

You have some misunderstandings about the process here and on other sites.

 

when you buy on Amazon or Etsy or any other platform, they collect their money THEN ship your items.

Etsy has the same money processing system that Ebay does.  So while they don't tell you that, it is the same and while you can have more payout options, it will take time to clear the payments before the payout moves, they just don't tell you that.  Also they require the seller to ship BEFORE the money starts to move.

 

Amazon also requires their sellers to SHIP BEFORE the money goes into their account on Amazon.  Then they send the money to the seller every couple of weeks.  We can however ask for earlier payouts, but again it is no faster than MP is.  

 

You are right that the sites collect the money before the item is shipped on both of these sites, but the money isn't put in the seller's account on these sites until they ship the items.

 

 eBay should not be able to behave like a bank and hold your funds for two + days so they can utilize the float.

Then you should be happy to know Ebay doesn't do that.  They take 1-2 days to clear a pending payment.  It takes that long for the payment from the buyer to actually clear their funding source and for the literal money to come into MP.  You can't have float on money you don't have.

 

The bank already does this, and depending upon your bank, it could be 1-5 days before the money is actually IN your account.

Yes and MP tells you that in the policies and procedures for the program.  MP releases payouts on Business days only.  Once they release the payout it goes into the ACH banking system and will take 1-5 days to arrive at your bank, depending on your bank.  Smaller more local banks can take a bit longer than Larger banks.

MP has NO control over the money once it enters the ACH banking system.  The money is in the hands of the banks.

 

eBay expects you to ship the items, but they call their greedy float grab “processing” time before they will release the funds to be deposited.  

No, you are confusing Etsy's and Amazon's policy with Ebay's.  MP does NOT require that the seller ships their item before their money moves to their account.  That is NOT a requirement of this program.  The requirement to ship your items are as it has always been and you must ship within your stated handling time.  So if you say you ship in 1-2 days, then you need to ship within that timeframe.  If you say you ship in 5 days, then you need to ship within 5 days. 

 

Not sure where the "greed" comes from and as I explained before you can't have a "float" on money you don't have.

 

I’m closing my TEN YEAR 100% positive feedback account because if this. I’m a small seller, supplementing my SS and I can’t be waiting for the EBay  behemoth to decide when I get paid.  I’ll sell elsewhere and I hope others recognize this for what it is: greed. 

It is sad that you are leaving because you misunderstand how the process works, but that is your decision to make and I respect that.  I wish you the very best wherever you decide to go.

 

Greed is a two way street.  Ebay is a for profit company and therefore making money is why they are in business.  Sellers sell on the internet to make money too.  So that would mean that sellers are greedy too.  I'm unsure why some thing Ebay should not make money, but the sellers should.  Makes no sense whatsoever.

 

Here is some easy to read information that may assist you in better understanding the process.

 

https://community.ebay.com/t5/Payments-Resources/How-does-the-updated-eBay-payments-experience-work-...

https://community.ebay.com/t5/Payments-Resources/Have-questions-about-payments-Check-out-this-post-f...

https://community.ebay.com/t5/Payments-Resources/Infographic-How-payouts-work-when-eBay-manages-paym...

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 98 of 106
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Re: New ebay payout system is painfully slow.

I have no idea why you feel compelled to defend this process but I’m not selling $10 trinkets from China. My business is based on estate items that are worth much, much more; sometimes thousands, and I’m not willing to allow eBay or any other platform or person to lie to me about how long it takes to “process” a payment.  If you want to, that’s your decision and I respect that. Perhaps you should do some reading on this site about how other sellers are affected. For profit does not mean make someone else do all the work and then take advantage.  

Message 99 of 106
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Re: New ebay payout system is painfully slow.


@jaquesbalance wrote:

I have no idea why you feel compelled to defend this process but I’m not selling $10 trinkets from China. My business is based on estate items that are worth much, much more; sometimes thousands, and I’m not willing to allow eBay or any other platform or person to lie to me about how long it takes to “process” a payment.  If you want to, that’s your decision and I respect that. Perhaps you should do some reading on this site about how other sellers are affected. For profit does not mean make someone else do all the work and then take advantage.  


Stating the facts of how the system works is NOT "defending" anything.  It is simply stating the facts.  It is puzzling how some posters can not tell the difference.

 

There will be sellers that leave the site over this for what they think are greener pastures.  That is their right to do that.  I simply just want them to have the facts so they can make an informed decision instead of one based on assumptions, rumors and gossip.  Get the facts, then decide what you need to do.

 

I have not offered you my personal opinion of MP or of how MP works.  I've given you the facts.  You may not like the facts, that is entirely different.  It does not matter to me personally whether you stay or go.  I come to the threads to simply make sure that other sellers have the facts so they can make an informed decision.  You clearly did not have some facts, so I offered them to you.  What you do with them is entirely up to you.  Consider them or throw them out the window.  Its up to you.

 

If you feel better making financial decision on assumptions, that is completely up to you and your right to do so.  The fact remains that in your previous post that I responded to there were a few things you stated that are not correct or factual.

 

I wish you well in whatever you decide to do.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 100 of 106
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Re: New ebay payout system is painfully slow.

I think this new ebay payment scheme is rubbish! Waiting too long to receive payment. My buyer already has his goods and 4 days later STILL WAITING for the money in my bank...Moral of the story is I won't be using ebay to sell anything again!!! 

 

Message 101 of 106
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Re: New ebay payout system is painfully slow.


@leapy69 wrote:

I think this new ebay payment scheme is rubbish! Waiting too long to receive payment. My buyer already has his goods and 4 days later STILL WAITING for the money in my bank...Moral of the story is I won't be using ebay to sell anything again!!! 

 


The following links are very informative and easy to read. Lots of great information in these articles that contain information you should be aware of. After you read them you will likely have questions. Come on back and ask whatever you need to.

https://community.ebay.com/t5/Payments-Resources/How-does-the-updated-eBay-payments-experience-work-...

https://community.ebay.com/t5/Payments-Resources/Have-questions-about-payments-Check-out-this-post-f...

https://community.ebay.com/t5/Payments-Resources/Infographic-How-payouts-work-when-eBay-manages-paym...

https://community.ebay.com/t5/Payment-Resources/Changes-to-the-eBay-invoicing-process/ba-p/32004201



mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 102 of 106
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Re: New ebay payout system is painfully slow.

This new system is terribly inconvenient. I sold items Friday, it’s Monday and I’m still not paid. Doesn’t happen with PayPal. Holidays don’t matter with PayPal. Business days don’t matter with PayPal. 

 

Basically EBay wanted PayPal’s share of the profits but can’t deliver the same service. If it were really about the consumers we would have had an option, instead we have a half-assed service for nearly the same cost. 

Message 103 of 106
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Re: New ebay payout system is painfully slow.


@clguppy wrote:

This new system is terribly inconvenient. I sold items Friday, it’s Monday and I’m still not paid. Doesn’t happen with PayPal. Holidays don’t matter with PayPal. Business days don’t matter with PayPal. 

 

Basically EBay wanted PayPal’s share of the profits but can’t deliver the same service. If it were really about the consumers we would have had an option, instead we have a half-assed service for nearly the same cost. 


You will be a whole lot less frustrated if you'd take the time to LEARN how the program works.  Then you know what to expect and not to expect.  

 

MP does NOT send payouts over the weekend.  They process payouts on Business days only.  Today happens to be a Federal Holiday and this is NOT a business day.

 

Something to keep in mind about PP, they fronted us the money.  They didn't get pending payments from buyers processed any faster than MP can.  They just had a different process they followed.  PP did that because there is absolutely NO RISK to the payments during the pending stage.  Buyers can't change, cancel or otherwise mess with a payment once they submitted it.  They couldn't do it in PP and they can't do it in MP.

 

Some people have a very convenient way of looking at things.  Are you of the opinion that the fees that PP charged were pure profit?  That there was not costs to PP associated with running this portion of their business?

 

Yes Ebay gets paid for being the money processor now, as they should.  They ARE the money processor.  You may not be as happy with the system but that doesn't mean they can't do it.  

 

Many want to compare MP to the services that PP offered, yet MP isn't the same kind of system and Mp never made the claim that it would be better than PP.  MP is a simple money processing system.  PP is a full wallet.  There is a Huge difference between the two.

 

Ebay is NOT the unicorn here, PP is.  Do a little research, look at the payment systems of ALL the other larger websites.  You will find they are about the same as MP is, a couple I consider worse as you have to ship first and the buyer must receive and approve of the item before the site releases funds to the seller.  But that is just my opinion of that.  Some obviously like it as there are sellers on those sites.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 104 of 106
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Re: New ebay payout system is painfully slow.

Happening to myself. Notifications indicate payment was processed and then another new notification with the same message. eBay’s new payments are indeed slow 

 

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