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Adding tracking to an item already posted.

Has anyone found a way to add tracking to an item already dispatched? My funds are on hold for 14 days now, as I can't update the shipping status to delivered, as I can't find a way to input a tracking number. I have received feedback from the buyer,...

Resolved! Hacked and having a hard time getting a refund

Hi,I was hacked on April 10th and the hacker ordered two items totaling to about $60, and it's been a nightmare to get my money back. eBay support tells me to go through PayPal, but PayPal keeps denying my claims. So my question is, if I go through m...

Unauthorized charge of 100$ from my account (URGENT!!!)

Hello eBay Support, I have noticed a charge of $100 deducted from my credit card, but I did not make any purchases on my eBay account for a long time, and there have been no recent transactions. I did not authorize this charge, and I believe this may...

User avatar by • Enthusiast
  • 65 Views
  • 5 replies
  • 0 helpful

Cannot use ebay gift cards and ebay support is completely useless

I have multiple gift cards on my account on >$100, but I am unable to use them to purchase any high value item (I guess $100 and above). Ebay told me this is a widespread issue, and after giving me a timeline of 2 days to solve the issue, didn't repl...

Resolved! How long does it take for money to show up on Paypal?

Sold an expensive item for $350 which is a bargain for the buyer, He bought it 36 hours ago in the weekend and I check Ebay and it says its paid and I should ship now, but I checked paypal and there is nothing and NO nothing is on hold either.so what...

User avatar by • Adventurer
  • 84 Views
  • 9 replies
  • 0 helpful

Gift Card Balance was stolen by EBay Customer Service

I received a gift card for my birthday in November of 2024. Today (2/4/25), I decided to use the card and the redemption numbers were incomplete. I spoke to a ebay representative and they were not able to help me. They sent an email with a link to up...

Buyer cancellations and Ebay refund policy

So, today I get my payment notice as usual. As I run down through the transactions I notice two refund charges, both for orders that were placed, but cancelled a short time after purchase by the customer. I was never paid for either of these purchase...

User avatar by • Adventurer
  • 32 Views
  • 1 replies
  • 0 helpful

VAT Refund

I have purchased a few items from a seller here on ebay, combined shipping and paid for everything, Items, Shipping, and VAT. The item was pulled aside from customs upon entry on my country and they claim that the IOSS invoice ID does not match any V...

Gift card

I bought a gift card from the dollar store I put $90 it's not showing up on the card I want you to the dollar store like it said to do and they're saying that they have nothing to do with it I need to contact eBay I have the card and receipt right he...

User avatar by • Enthusiast
  • 26 Views
  • 0 replies
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Resolved! We couldn't complete your previous payout.....

I just received the message "We couldn't complete your previous payout and credited the amount back to your available funds." Apparently the bank account that I've used for years is no longer valid for payouts? Im a bit confused and worried because i...

Incorrect refund

Welcome everyone!I have sold an item from the European Union (Hungary) to the United States /New York/. After about 3 weeks the buyer opened a case that he had not received the shipment. Tracking also showed this. I asked for patience, I believe the ...

Checking Account

I have not been asked to add a checking account during a listing I made and saved. Will use this for payouts from Ebay and paying fees. When I open Payments in my Account, it only wants me to add a credit/debit card for checkout purposes. Thanks

User avatar by • Enthusiast
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  • 2 replies
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For Ebay Specifically

This is Wendy writing this and This is my final warning before I escalate this matter to legal action. I have sent multiple emails outlining the unfair treatment I have experienced, and I possess ample documentation and evidence to support my claims....

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Welcome to the Payments board! This is the best place to ask questions and discuss payments with other sellers.

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