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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 685 Views
  • 0 replies
  • 20 helpful

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Feedback and phone and chat

Well ebay phone support is at 11:50 AM saying that is past operating hours. So I have to chat. Buyer supplies wrong address and asks us to ship to a different one. Reported buyer. Cancelled sale and told them to re-purchase with the proper address. B...

People making wrong statements

Hi has anyone have a problem with someone saying that they are selling fake items and it is not true. I am.. but what I have is not fake, it is real, and eBay took it down and said I needed to speak to the person or company that said that in order to...

User avatar by Enthusiast
  • 43 Views
  • 4 replies
  • 0 helpful

Pearl harbor

War orders trunk original keys pen set life ins policy passport China orders pics of war ect

Lost sales due to counter offer

This needs to be changed I have lost a few sales due to this after a buyer sends an offer, I can counter offer or accept the offer, If I choose to counteroffer and the buyer does not respond within 24 hours to the offer with either another counter of...

Scheduled listings vs. creating new listing everyday

I normally take all my pictures on the weekend and hopefully am able to create the listings and then schedule them out over the week. My question is does the algorithm use the scheduled listing the same as a new listing that I list the same day? Or i...

Need help an authentication for a seller

I’m new to eBay… I have an expensive Pokemon card up for sale (6k) as an individual listing. I expected eBay to add the authentication tag (over $250) but it hasn’t appeared. Another sale of mine did go thru the process before I ever knew about the p...

Excluding some items from free shipping

I offer free shipping on orders of $50 or more. Most of my items are small so it is not an issue. But I do sell some larger items weighing several pounds that I'd like to exclude from this. It just eats into my profit too much to ship those big items...

Ebay up to no good again.

I recently read a post where a seller achieved top rated sellers status and his sales suddenly and suspiciously tanked.I was recently promoted from "rockstar" to "super star" status in the ebay community.Yesterday I had a zero sales day.I can't help ...

User avatar by Superstar
  • 243 Views
  • 13 replies
  • 3 helpful
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