Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Blank Home screen and blank searches

I’ve posted a few times about the poorer quality of the newer app over the older one. But this new one keeps getting worse. First, even saved searches wouldn’t save the filter settings. Now, I just get a blank screen. No content at all, either in sea...

Suggestion Re: Custom SKU

eBay, We would benefit so much from being able to see the custom SKU on the eBay app. Expecially for solds, but really for all listings.

Ebay pages not completely loading!

Lately each morning, I go to my eBay app, it spins and spins and spins for close to an hour before it actually fully opens. My bids are even slower to load and list.

Add to cart and go to cart not available

When purchasig multiple item. Add item to cart and View or go to cart are not available in ebay apps. These are needed to purchase multiple item from different seller at once

App not working on iPhone X not loading what I’m watching or purchased

This app hardly ever works. It won’t load what I’m watching or what I purchased . It won’t load my feedback. I have deleted it and reinstalled it so many times for it to only work a couple times then back to not working

Android App not showing same listing as Web Browser

Hi, I found out recently that the web Browser shows items which the android app does not. I even searched for individual item numbers viewed and copied from the browser and I am unable to find those item numbers within the Android App?Is this normal?...

Getting user is blocked error message when trying to contact seller

Whenever i try to contact seller it says "user is blocked" please help

Search stuck on spinning

My search EBay bar have not been working for a while. With the EBay Application

Items that Sold and didn't sell not updating

My EBay ap is not updating current status. For instance, the over view indicates 12 items for sale but when you try to open my sell items it shows only 4 items when I actually have active 12. Also yesterday one item sold and when selected it, it stat...

Mobile app problems when switching WiFi/cellular networks

Throughout the day my eBay app on iOS goes into a state where it is unusable, this typically happens if I do not use the app for a few hours(overnight etc) and I switch between WiFi and cellular during normal physical movement. Typically I go to work...

Unable to reply to seller messages in the resolution centre

Using the iOS app, hi am unable to reply to Seller messages in the resolution centre . It appears to go through the motions, but fails to actually complete the posting of my reply to the seller. I am only able to reply to the seller via a desktop PC

Resolved! Saved searches not working on Ebay app.

Haven't worked for over a month. Click on saved search and it just refreshes the saved search page. Saved searches work on Web page but not in app. Using Galaxy S5

Resolved! American ebay

Im in the uk. Everytime i try to download the app its all in dollars! I give up!

App not loading screens half the time!

About a month ago or so after updating my eBay app on my iPhone 6 I could not pull up my listings, messages, or do revisions among other things. It worked sometimes but most not. I just got the whirling thing And waiting. Nothing would ever come up o...

Searches are slow and item pages only load one image

Seems ever since the update about 1-2 weeks ago the searches take for ever or don’t load. Most item pages only will show the 1st picture and the rest show blank. Tried on phone data and 2 different WiFi networks and still does the same