Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

New iOS app issues

The older version of Ebay app on iPhone worked perfectly.Issues with the new updated app:- Filter within one store/one seller returns result of ALL stores.- Watch list doesn’t add new items that user “watch.”- Result of searching is not as reliable a...

Emailing Ebay ?

How do I send an email to ebay about being able to see items I ordered Dec 29th? They're not listed anymore and seller promised to ship them again, but I can't see the items anymore (all 28 of them)

iPad goes into need update, but locks up when click update button

When I openebay for ipad a pop up tells me to cancel or update. Cancel closes the app, update goes to page not found. I must go to updates page, scroll down to last download and launch the app from the OPEN tab. Please fix this bug. It just started a...

Have problems with app on mobile.

Hello can someone explain me why my search on mobile phone app don’t show nothing. When I go to web by browser with the same account search works great. In photos I showed same search in app and in browser

**bleep** app

Since the last update it now is quicker to list items via a laptop I spent 30mins trying to relist or even find where to change the PayPal details and this was done on a laptop in under 30secs. Thought the app was ment to be quicker

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Resolved! Cant see my text when i write messages since app update 26/2

Since the 26/2 update i can no longer write or reply to any messages because when you go to type the text is now appearing black, you cant see it you have to type blind. The camera and send icon are also dark. Strange but needs sorting as i cant see ...

Buttons not working

Seller paid me $111 for a package, I mailed it out then EBay took down my add and I can’t mark the item as Shipped even tho the buyer has received it and I still Have Not received payment that’s being held in my PayPal because I can’t mark it as ship...

Distance nearest first

Why has the nearest first option on the filters disappeared? Is there another way to do this?

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