Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Newly posted items are not showing up

Newly posted items are not showing up In the eBay app. It takes 2 days or more for them to appear. It was not like this before. Last few versions had this.

Resolved! Forbidden error when saving a search.

I can't save a new search on my updated app ver 5.19.0.17. just updated yesterday, April 02. When I try to save, I get a really strange banner message at the top of the page: " ! Forbidden" with X in right corner. Text entire page is grayed out, and ...

Order of items wrong on Watching / Ended list

I hadn't updated my iOS app for many months but have now updated to the latest. If you go into Watching -> Ended, the order of how items ended is wrong. Anything that was "Buy It Now" in the last 30 days appears at the top (regardless of when the ite...

Resolved! Unable to get the app to load - April 1st update total flop!

I just discovered the App Store update of April first is completely locked on the opening page and no icons or buttons operate at all. I have been through years of updates, mostly Android, but now iOS and have never gotten one absolutely useless like...

iPad stuck loading

My iPad is not loading or updating any selling listings, not sold items, and not showing notifications of items sold. The spinning arrow for loading just keeps on spinning. The only way I can get it to work is by signing off and on again every time. ...

Watched items in wrong order on app home screen

The watched items on the home screen of the app are listed by newly listed instead of ending soonest. This is as of the latest update. Please fix ASAP, as it makes monitoring watched items MUCH harder.

App keeps crashing, watch list out of order - poorest update yet

Poorest update yet, keeps crashing, slower than before , watch list items won’t list in order of price or category. please sort it out!!!!

Blank Home screen and blank searches

I’ve posted a few times about the poorer quality of the newer app over the older one. But this new one keeps getting worse. First, even saved searches wouldn’t save the filter settings. Now, I just get a blank screen. No content at all, either in sea...

Suggestion Re: Custom SKU

eBay, We would benefit so much from being able to see the custom SKU on the eBay app. Expecially for solds, but really for all listings.

Ebay pages not completely loading!

Lately each morning, I go to my eBay app, it spins and spins and spins for close to an hour before it actually fully opens. My bids are even slower to load and list.

Add to cart and go to cart not available

When purchasig multiple item. Add item to cart and View or go to cart are not available in ebay apps. These are needed to purchase multiple item from different seller at once

App not working on iPhone X not loading what I’m watching or purchased

This app hardly ever works. It won’t load what I’m watching or what I purchased . It won’t load my feedback. I have deleted it and reinstalled it so many times for it to only work a couple times then back to not working

Android App not showing same listing as Web Browser

Hi, I found out recently that the web Browser shows items which the android app does not. I even searched for individual item numbers viewed and copied from the browser and I am unable to find those item numbers within the Android App?Is this normal?...