Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Link / related items in description on mobile device.

Anyone help.on mobile application related items and store categories in description sections dont load.and is the same for store categories, anything in ebay app item description sections e.g related items for sell or links to your other categories d...

Edit button missing in Didn't win section

The lastest update broken the didn't win section it's missing the edit button to remove all you lost

Resolved! Android tablets and phones

The last promotion of 20% off from specific sellers CAN'T be done with Android products! There is no way to access the sellers therefore the promo was useless to us. Either fix the apps so a specific seller can be accessed or find another way to offe...

Invalid response message, can't sign in to app

Ive just bought a Bush Spira B3 android 7 tablet to upgrade my old Bush Spira B2 and I can't sign into eBay app at all, I get a message, in red, invalid response. Its fine on my Samsung J3 phone. Ive tried redownloading, cache clearing and fiddling w...

Potentially strange/suspicious purchase

I noticed that under purchases it says pay now it indicates $0 and when I click on it it will not bring up any information just stays on that pay now message. How do I get rid of it?

Purchases missing

Hello Since recent time, I have been experiencing a bug. Now I cannot view my purchase list. (Buying list). It says "you don't have any purchases " which is unacceptable. Moreover, sometimes, I am unable to open messages and send messages. Please fix...

Purchase history is missing.

All my purchase history from last 2 month (about 30 purchase) is missing on May 01. 2018. but yust on my phone. On desktop pc i have all. Please help me.

WHY 2 STYLES OF EBAY FAVOURITE SEARCH EMAILS?

I have the maximum amount of favourite searches and some can throw up anything between 500 and 2000 new items every 24 hours, but I receive 2 styles of email from Ebay! The original style shows 20 items straight off, and when I click on "View All Res...

Error when listing

For the past week I have been trying to list an item Everytime I click the "list it button" it opens a webpage with to the image attached. I then tried on the desktop site still this webpage opens, "http://my.ebay.com/ws/eBayISAPI.dll?MyEbay¤tPage=My...

text display in item description

Hello I've been using the android app for years but recently notice that the text is not displaying correctly when veiwing the item description. The some text is overwritten, some only displays have the text height. Generally the error occurs every 4...

Pay one seller in cart

I’ve seen this requested before but please add the option which can be done on desktop to pay only one seller when you have multiple in cart.

No filter for items that ship to my region?

I agree here. I'm also incredibly tired of having to check every item for whether it can ship to my country or not. I look at the settings and all i can change under postage is filter on free postage. Am I missing something? I should be able to filte...