Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Nothing is coming up in EBay motors

No autos are showing up in the app today. When you go though the filters to select make and model, the app says “there is nothing to show here”. Doesn’t matter what make or model you choose.

User avatar by Explorer
  • 440 Views
  • 4 replies
  • 2 helpful

Contact buyer issues

Once a buyer makes a purchase, if you try to contact them through the app, it addresses the message to yourself and can’t be changed. Would love for this to be fixed! Thanks!

User avatar by Explorer
  • 395 Views
  • 0 replies
  • 0 helpful

Revise listing re-enables offers and removes postage charge

Every time you revise a listing "allow offers" gets automatically enabled on the listing and postage is removed from the item i am selling. So on each time if I slightly edit an item i need to turn off "offers" and add postage back on again. And when...

User avatar by Pathfinder
  • 507 Views
  • 0 replies
  • 0 helpful

No views

App now showing any views when I have bids and watchers!

“No bids” - Constant Reload Bids

The bids page in the app requires reloading when trying to scroll down. Therefore I can only see the top five items I’m bidding on because scrolling down requires reloading the bids page and then I’m at the top 5 again... help?

User avatar by Explorer
  • 663 Views
  • 4 replies
  • 0 helpful

Resolved! Love version 5.22.0.1309

I just wanted to say I personally love the new version of the app 5.22.0.1309 and wanted to thank the developers. Love that I can see all my old purchases too. Please keep this for awhile. We report bugs, but I wanted to report that I think this is t...

User avatar by Thrill-Seeker
  • 538 Views
  • 2 replies
  • 0 helpful

Purchase list issue

Surely your next update will allow us to remove previous purchases from showing up in our purchase list??????this is the worst update yet!!!!!!

Unable to send message to a seller

Trying to respond to a seller about item that wasn’t received, but I’m getting only error message and page is not responding. This is lasting for some time and it should be fixed. From what I’ve seen even sellers are not able to contact buyers. Someh...

Deleted eBay App can’t download app again

Need help. Initially couldn’t email buyers. Spoke to eBay support. Advised there are some issues and I should delete the app off my iPhone and reinstall it. It’s not available !

IOS saved searches gone!

New IPad..current version of eBay app...saved searches gone. On my desk top they are there. On my iPad..gone. Grrrr.