Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

No shipping options

When I list an item the shipping options do not work. I can’t list an item because I can’t choose the shipping provider.

No cha ching sound on 8 Plus?

I just got the iPhone 8 Plus and have noticed that there is no longer a cha ching sound when I get an offer or a sale like there was on my previous Android phone. I’ve looked everywhere within the app and in my phone settings and can’t see anywhere t...

Not getting any notifications

Lately I have not been getting any notifications. Including the most important, the sales and messages from buyers! I just ended up responding to a buyer over 12 hours late because I didn't get a message notification! I checked all my settings and no...

Shipping amount shown in search list results, but not always shown on item page.

On Android version 7 Samsung Tab S2, eBay App version 5.23.2.0 -Shipping Amount is shown in the search list results, but not always shown on the actual item page. You have to either click on Shpping section to see the amount or hit back button to see...

Old purchased items

eBay when are you going to get rid of the “unavailable” old items under my current purchases. Neither do I need to or want to see them all the time. It’s totally unnecessary. Please sort it in next updates.

Ebay app

I think it's really a pity that if I get an ebay suggestion email, which I'm with my phone on the safari iphone side headed and not on the ebay app! even amazone shank this. Please modify

Vacation Notice via eBay app

Is it possible to let people know when you’re away via the app? If yes, how do I do it?

My bid items

Since the update when I look at my bids and offers the items I am looking at disappear as soon as I scroll. A msg pops up that I don’t have any bids or offer. I refresh, they come back. As soon as I scroll they go away. Definitely a software issue. R...

eBay motor app

Can anyone who is running the latest iOS on their iPhone or iPad open the eBay motor app??? It keeps saying owner or creator of the app needs to update their app.

So many bugs!

No matter how many times I clear my recently viewed items they come back every time I open the app. I have uninstalled and reinstalled many times. Also in my selling section, the font is super small and my not relisted item count is never correct. Af...

Removing Recently Viewed items

Why is it that I can delete all recently viewed items and then have them all come right back over and over again?! Please fix

Clothing size continues to disappear after adding

Every time I put in the clothing size (after selecting regular sizing) it continues to disappear immediately after. As a result I’m not able to finish the description and list the item.

Pessimo. 1 stella

Da quando hanno fatto la aggiornamento non so riesce più a navigare sul sito. Mi ha costretto a cambiare due volte password. Mentre visito un oggetto compare pubblicità e haker e devo solo scillgetar tutto x rientrare di nuovo anche dieci volte.

Resolved! No delete item option in app cart

There is no delete item in the app shopping cart, only save for later. What if i don't want to save for later?

Why am i still seen old bought history

Why can't I delete any of my purchase history. I also have one that I can't delete even after it was refunded back and now it's showing as please pay. A big company like Ebay I would of thought bugs like this would be fix by now. And yes I cleaned my...