Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App Update

Since the latest update of the app, I can't change the buy it now duration from 30 days to 10 days on my andriod. I have to go to my computer to change it, which is frustrating.

Images and links not working

Andriod app all day. Links dont work and images not showing. Tried wifi and data. Reinstalled. Cleared cache. Same

Good til cancelled switched to 30 day now back to GTC

I complained just like most others on the Good Til Cancelled automatic non-option. I also complained about the Best offer defaults, etc. Last weekend I got 30 listings done because suddenly my app worked perfectly (except for forced closes in photo u...

Volume discounts.

@mobile_feedback Testing the new volume discounts. Noticed that these do not show on the app. Will this be addressed soon? Viewing as 'Guest', on Android app version 5.25.1.2

Cannot read/view Feedback in ios app

Iphone xs max ios 12 - latest ebay app version for ios - 95% of the time, when trying to view my own or another members feedback the app just hangs and tumbled, the says opps sonething went wrong. Believe the same on iphone X. And 8+

Shipment

Hello, how can combine gsp and international shipment together ? Thank you.

User avatar by Rising Star
  • 335 Views
  • 0 replies
  • 0 helpful

Mobile app not showing "bid received' in green

My app has always showed "bid received in green above item This seems to have disappeared now even though I have items with live bids on them .It's making it hard when you have to look at individual items rather than scroll though quickly as it used ...

User avatar by Adventurer
  • 866 Views
  • 4 replies
  • 0 helpful

Listings

How many listings can I send to my eBay 

User avatar by Explorer
  • 417 Views
  • 0 replies
  • 0 helpful

[BUGS] iOS iPad app: missing information on item pages

For weeks and weeks (months?) I’ve been unable to fully use eBay app on iOS 11/12 on iPad; the item pages hide multiple info blocks with expansion triangles that don’t work; cannot see expanded descriptions or critical elements like Contact Seller. I...

Please enter a valid postcode

Every time I open a saved search I get a pop-up textbox that says ‘Please enter a valid postcode’. This happens EVERY FRECKIN TIME! Ant it is VERY annoying. There has been no change to the postcodes in my area (I have checked), and I have tried to en...

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