Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

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eBay app crashes and restarts

Hi all. Since last update, eBay app crashes and restarts over and over. Galaxy s8+ all other apps ok. Tried uninstall reinstall, erase cache, erase parameters to no avail. Any ideas anyone?

User avatar by Rising Star
  • 410 Views
  • 0 replies
  • 0 helpful

‘Leave feedback’ has gone

Hi, Just noticed a couple of weeks ago that under my list of purchases, it no longer says ‘leave feedback’ if I have yet to do so. Instead it just says ‘free postage’ This was really useful in reminding me to leave feedback. Would be great to have it...

Resolved! Unable to add items to my watch list or cart.

When I'm viewing an item and try to add it to any list or cart, I get an error message saying 'unable to complete request' or 'limit reached unable to continue.

User avatar by Pathfinder
  • 1101 Views
  • 4 replies
  • 0 helpful

I get error 485310

I have the same problem. I get error 485310 on the main eBay page. I get the invalid request error when trying to login. I have removed cashe, remove the app rebooted and reinstalled. I have tried them all many times and also in different order. I ev...

Repeat problem freezing

Still freezing on photos! Open a photo and try to expand/zoom in and header and footer “white out” and the photo freezes. Once frozen the whole app is useless and has to be deleted, then reloaded. Very tedious when it happens repeatedly. Despite ackn...

Resolved! Wrong date on seller feedback

I’ve just noticed the date on the seller feedback section on both the iOS app and website is wrong. I just made a purchase and got instant feedback of the seller and when I looked at it the date says 1st April 2019 instead of today’s date. I checked ...

Notifications item dsnt display

Hello When I am clicking to notifications item to click (we sorry,the item can't be displayed) also purchase history dsnt available on app web versions has working properly also tracking information dsnt show in app. Web versions has ok... Web versio...

Cant download app on android error type 485320

Please help. I am trying to download app, and it won't let me download and says: Error Type 485320 Tried deleting and downloading with switching off on many occasions and still no joy...Please please advise

Purchase history

Can only see last month history using android app or android Web browser Why is it so? Have to use laptop if I wanna see more than a month back. Please fix this issue

Offer option for re-purchase

I make an offer then purchased it, next day I want to purchase for the same item and make an offer again, when clicking "Buy Another" it did not show "make offer" option.

User avatar by Pathfinder
  • 513 Views
  • 5 replies
  • 0 helpful

Notifications / reminders of auctions ending

I have not been receiving the notification of an item ending in 15 minutes as I used to. All of my notification settings are set up to allow this, yet nothing for a couple months. I've missed some items I really wanted. App is up to date. Bring this ...

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