Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Two latest app updates are buggy!

I no longer can delete (old) items from the Purchased History, why? For an unknown reason, Recently Viewed is now at very bottom of My eBay list, even below Help and eBay Plus, why on earth why?? It should be the second one down (after Summary), plea...

Upgrading

I do not seem to be able to upgrade . Can you sort this out please? Hazel Brookshaw

Sell Similar Item no longer removes pictures

The latest version of the app has evidently broken the 'Sell Similar Item' function- when you selected that it used to ask if you wanted to remove all existing pictures from the new listing and it has stopped doing that. Now it takes at least about 6...

Please turn OFF the notifications I get 24 hours before an item i'm watching ends

It's really annoying. and the buttons that are supposed to control this DO NOT. Your APP makes it a pain in the ass to watch things, yet you insist we watch instead of leave them in our cart for your metrics, ok—fine. Well then fix that button that a...

Bug report - selling changes are reverted after changing the price

When selling a computer using the “sellone like this”, if you change/clear the settings on the hard drive type/capacity, then go back to change the price, the app will reset the hard drive and ram capacity settings back to the original ones. Quite an...

Rover Link and Android UL3.0

What year are you guys going to fix this? Pintrest big box with Android UL3.0 . This is hurting our sales. This issue should be fixed by now. Red Rover red Rover can you send ebay over to fix this NOW

Resolved! Watch List - Ended

Hello all, On my Android, the eBay app would show if ended listings were sold or not. The iOS app does not. Please add this feature, or if it’s an option let me know where to find and enable it. Thank you

Buying

The app is not allowing me to buy my product. It says more information is needed yet it does not ask for the information! I have a gift card!

Video will not play on app

Hello,I think there is bug in the app with the playback of videos. When using the app I am unable to see any videos included in a listing. I have one item listed in an mp4 format. In any browser they work fine. In the app all you see is a button, but...

Please add reprint labels to the app

Need to reprint a label

Resolved! bug reporting needs to be build into the APP IT'S NOT ROCKET SCIENCE

90% of people aren't going to report a bug even if it's real easy to find within the app but almost NOONE will be reporting bugs if you have to go tearing up google to find out where to report it. PUT IT IN THE **bleep** APP. Android and IOS apps are...

Resolved! Filters lock not working . . .

When I search an item and then set filters to "Used" and "Sold Items", and then turn on the "Lock Filters" button, the very next search resets the filters and I then have to re-select the filters. Very time-consuming. My Sansung Android phone is abou...

Resolved! Ebay app on kindle fire

My Kindle Fire no longer supports the EBay app. Great loss to many!!! My phone can still use it but the larger size screen is so much better. I do not appreciate that Amazon and Ebay are in competition as there is plenty of business to go round for a...

eBay UK app

Terrible app. I have always used the website to buy and bid on items. Never had a problem. I can watch in real-time as the bidding draws to a close and know instantly if I am out bid. I installed the app. I have already bid on an item prior to instal...

Improvements to Mobile App for Seller

Hi all, I've noticed a few improvements that could be made to the eBay Mobile App, particularly for Sellers. Have you had experiences with this? Other thoughts? I'm running Android version 10 if that makes a difference. I suspect these are more gener...