Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebucks

Can’t find them on the app. (iOS) I tried to find them on the site through safari and the link is there but it takes you to the summary..

New revised app

THE WORST!! I'm sorry that I even downloaded it!! I don't know who created it,but they need to go back to school or learn about selling online and know what sellers are looking for to find out about their items!!When you click on "newly listed" it co...

Shipping Payments

What is the issue lately with my shipping payment not going through. I just printed 5 labels today and now go to print two more and it saying there’s an issue with my payment which is taken from paypal I have plenty of funds to cover shipping so why ...

Duplicate notifications of same best offer

I keep getting duplicate notifications after someone makes an offer on one of my items I am selling. I will get an offer and respond with a counter offer and within 5 mins the same offer repeats itself when the potential buyer has yet to even respond...

User avatar by Adventurer
  • 122 Views
  • 1 replies
  • 0 helpful

Tentativa de compra desconhecida

Boa noite, venho informar que a minha conta no eBay decidiu fazer uma compra de um relógio de 400€ e repito, a minha conta do eBay tentou fazer essa compra visto que eu simplesmente não fiz nada. Recebi um aviso do PayPal de uma tentativa de compra n...

Reprint shipping label

I can’t reprint my shipping label on the mobile app even when I try to use the classic site I still can’t do it from my phone

User avatar by Pathfinder
  • 148 Views
  • 0 replies
  • 0 helpful

Shipping calculator on iPhone issue fix

I found that if you can’t access the send button at the bottom of the shipping Calculator screen On your phone, go up to the top and select the irregular box size and then deselected it and the button will show up.

User avatar by Adventurer
  • 130 Views
  • 3 replies
  • 0 helpful

Scammers

People should be block if they win a bid and then they never pay and never respond back

User avatar by Explorer
  • 137 Views
  • 2 replies
  • 0 helpful

thumbnails in new feed stream too small

Please improve the new feed stream, the thumbnails are way too small!! I like the idea of the new feed stream but with the thumbnails as small as they are, I can't see what items are pulling in from my searches so it is useless.

Favorite sellers don’t show selling items anymore

Quite some US based sellers listings don’t show anymore in the eBay iPhone app for me.in am living in the Netherlands and despite them selling internationally and I can see they items on eBay.com with my laptop but their listing have vanished on the ...