Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Stalled Payment

A buyer initiated a paypal payment to me, it has not gone thru in 3 days. Is this a problem on eBay or paypal ?

F ....Ebay

How can I purchase an item from ebay ,They resell it and they flag me for fake reprint items....**bleep** you guys

Mistake

I was trying to bid on a coat for $32.50 and my finger missed the decimal point. Now it looks like I bid $3250 for a used coat and I contacted the seller and she doesn’t know what to do and it’s ruining her auction and she understands that this was a...

User avatar by Enthusiast
  • 178 Views
  • 1 replies
  • 1 helpful

returned money not in bank

I have requested and completed a return 2 days ago and it says it has gone into the card yet when looking at the account on the app, it has never gone through. The paying for the item that i returned and supposedly gotten a return from has but not th...

User avatar by Rising Star
  • 148 Views
  • 2 replies
  • 0 helpful

Photo loader in app

The photo loader in the app does not work properly anymore. I need to close the app and reopen to load new photos.

EBay Bucks

I have been building up EBay bucks like crazy but haven’t been able to use them in over a month. How does this work, help!!

User avatar by Explorer
  • 167 Views
  • 1 replies
  • 0 helpful

I’d never received my item .

It was a terrible experience. I paid for 2 items and spend over $300 dollars . the FedEx driver delivered to a wrong address and FedEx doesn’t take responsibility for it and they said only the seller can claim insurance for lost items .I told EBay cu...

User avatar by Pathfinder
  • 101 Views
  • 0 replies
  • 0 helpful

Selling an item

Cannot find the pics of sneakers i just saved to sell but wasn’t finished editing the photo background. Saved but unable to find now. Where is the description and photos saved on the app?

Communication preferences missing from App.

As instructions clearly state to open App and go to QUOTE 'Communication Preferences' UNQUOTE, then a heading titled EXACTLY THIS should be present. Obviously in the building of this App this GOSPEL word was somehow changed by someone who did not kno...

Lock a buyer

I’m unable to block a buyer. It responds, invalid contact. Please assist

User avatar by Explorer
  • 117 Views
  • 0 replies
  • 0 helpful

Printing labels from mobile app - prints one per page

Printing labels from the mobile app suddenly prints one label per page in the center of the page/piece of paper. Previously, it printed two per page/piece of paper, printing the label horizontally at the top of the page, allowing you to print on a tw...

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