Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Lacking functionality.

Sure, the app let's you use eBay but it's a bit of a restricted experience, nowhere near as functional as the website.When on your watching screen it doesn't tell you what products you have bid on or whether you're winning or losing.It doesn't let yo...

Shopping cart icon on My eBay page

This has shifted up into the battery indicator space, top-right of the screen on the iPhone - making it unreadable. Please lower it back down!

reset view after deleting item

watching list sorts to ending soonest after deleting a viewed item while in sorted by highest or lowest. version 6.8

Won’t load

I click on the App and the screen goes blank, or I try going into my account, and it won’t load when I put in my password. I just want to pay my seller fee.

Purchases disappeared from the app

Went back into the app to check my purchases and they disappeared

Messages

my messages are not coming through and I can’t read what the consumer is sending me plz help

Why can’t you search for sold vs ended listings

On the regular eBay format you can search for a sold listing vs an ended listing. Why can’t you on the app? There are separate buttons, but you can’t pick sold. It will automatically click ended when sold is selected.

Cannot get the eBay to update on my phone

I cannot upload the eBay icon on my phone

New picture loading problem

The new picture loading is a HOT MESSits not uploading the right photos I click on from my albums since they changed the format this weekendHELP? It’s taking a half hour to list 1 right now due to it CONTINUOUSLY loading the wrong pics please call me...

Category requirements

As a buyer and seller of football gloves, is there a way to recommended that sizes are mandatory? It’s pretty frustrating to filter through all the gloves trying to find the right size. It would benefit everybody involved. Same with baseball batting ...

Not letting me purchase anything

This **bleep** **bleep** does not le me purchase anything it saids that there is a problem with my Visa card to the point we’re is pissing me the **bleep** off my card have a good balance not sure what the problem is ?

Won’t let me cancel a payment for customer.

It won’t let me give the person back there money and cancel selling the product. This is insane.

Payment

I have problems that when paying for any item it asks me for my credit card security number and when I enter it correctly it tells me to select another payment method when I have always used that method with my card.

eBay will NOT protect your privacy

eBay has ZERO way of turning off an onslaught of email notification on **bleep** products. Will be starting a class action suit. Who’s experiencing the same issue? No way to contact anyone at eBay, no way to stop it. This is unlawful. FYI.

Cannot ship or add tracking after a refund and stop adding best offer to my listings

I posted a review of the app in the Google play store. My complaints are that the system is adding best offers to my listings without my consent everyday, there is no way to stop it currently according to phone reps, and I have to waste 30+ minutes e...