Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Tracking is poor!

Hi, tracking on eBay is poor and need updating...

Huge problems with uploading photos from iPhone

Really annoying. The only way to upload pix from phone album was to delete the app and restore it fir each new item. Even then it wouldn’t let me change the main picture which is the wrong one but I gave up. And the second item wouldn’t let me erase ...

My bid

I won a bid and then went to pay and couldn’t

uploading wrong photo

i'm finding that the ebay app is not uploading the correct photo. I check the correct photo and then it randomly picks some photos that I have on my phone and uploads those. Is anyone else having this problem??

Llev

Llevo Varias horas intentando pagar dos artículos que gané en subasta y la aplicación me dice que verifique la información de la tarjeta o el sitio de facturación y no me deja pagar los artículos y cuando verifico todo está bien quisiera saber qué e...

Y lo hicieron otra vez!!

Ya me habían fallado un par de veces y decidí darles otra oportunidad. Pagué por una tapa para una jarra de 64 onzas (qué es lo que dice en el anuncio) y me enviaron una tapa para mandar jarra de 48 onzas. Ahora quieren que les envíe un pago para p...

Account balance

I need to be able to access my account balance on my phone

Credit cards not working

Hello,I’ve tried checking out with two different credit cards and neither are working for some reason on your end. I know they are active and the information, address etc was entered correctly. Can someone help please? Thanks Garth Hatch

New Shipping Label issue via App!

There is a major issue on the mobile for creating and printing a label, it completely fills the whole page! Please fix this asap It used to be half a page horizontally with the other side having the item and label information. See both before and aft...

App doesn't work with WiFi OnePlus 6T Android 10 (rooted)

Hi, I have a question. I have a OnePlus 6t with Android 10 and for some reason the ebay App launches but doesn't load any content while using wifi. It work with mobile data. Any solutions?Best regards

Emails and Messages

Stop sending me all the **bleep** and making it impossible to stop or Else...

Resolved! Bidding on multiple items

Multiple bidders have contacted me with “I am bidding on or have bought the maximum amount of items from this seller in the last 10 days”, messages. In every case bidders have bid on one item only. I have searched my end and see nothing I can persona...

Ebay app won't let me choose shipping.

I can't use the app to list because shipping option is not working. I have been listing on Ebay with the app for years but now it won't let me choose shipping. Nothing hapoens when I try to click on the weight setting. Even if I click the recommended...