Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Updating of ebay app on Android phone

Cannot now access ebay as this to be updated. How do you update on an android device.

EBay now needs iOS17 grant my iPhone 7S won't run

Since a few days ago, eBay's latest update for the iPhone needs iOS17 that my iPhone 7S can't run. I have tried the eBay recommended "fix" of deleting and reinstalling eBay app, choosing the selection to install the latest compatible version, but it ...

Unable to change email address

The settings will not allow me to change my old email address to my new one. When I attempt to edit the existing email address to my new one it says my new email address already exists.

New app version

The update doesn’t work on my older I phone so I can’t leave feedback or even look at the site

Latest App

Like many other users I am no longer able to access the eBay site. Over the years I must have bought many hundreds of pounds from eBay.The company obviously doesn’t want my business any more as I have an older phone - an iPhone 6S max.There is an old...

Unable to use ebay since 4th February 2025

I have been unable to use eBay since 4th February 2025. I have tried loading the latest version of eBay and then opening eBay. I get an error message saying ' this version of eBay is no longer supported'. Repeating this process gives the same result....

App update

come on get this update sorted to be backwardly compatible…………. we all don’t run the latest phone

App issues

Everytime I try to open the app I get a message saying this version is no longer operating and requires updating however I already have the latest version installed. Giving it the benefit of the doubt, I clicked to update which then takes me to the G...

EBay App

No longer works despite updating settings on my iPad. Says it is out of date, have tried to update but unfortunately my iPad cannot function with the newer version of eBay and doesn’t give an option to install an older version. It,It’s an nightmare a...

Resolved! App update

Why am I still unable to update the app I refuse to buy a new phone because of this problem and will notify the relevant agencies I was told three days ago this would be fixed?????????

IOS update

My iPhone 7 cannot update new eBay iOS !. It’s so difficult to use eBay now that I’ve decided to not try to use eBay again .

App update?

I have been using eBay for 19 years and am a loyal user. I now find the updated app is not supported by my phone! I deleted the app to update, losing my complete data history, only to find frustratingly that I cannot have the app unless I have a newe...

Hi can not get the eBay app to work

Can not get eBay app to work

Update loop ,

Go to App Store click on eBay app this opens eBay the message on eBay to update so going round in a loop.

Latest app update , will no longer allow me to use on older phone

The latest app version updated a couple of days ago requires a higher iPhone operating system than my iPhone 7 has. All of a sudden I cannot use the eBay app. Long time user, - help!!!!Message on phone says upload an older version of the app - I can’...