Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

How to handle multi item orders from buyers who cannot request an invoice on the app?

We know the ebay app does not offer buyers the ability to request an invoice when buying multiple items from us. What is your SUCCESSFUL WORKAROUND? Right now with the holidays my traffic is at the annual peek, but I have started losing sales because...

Sold Items. “Buyer hasn’t paid” then below stuck on “Payment Initiated”

I have several sold listings. On my screen it shows “Buyer hasn’t paid” but below that also says “Payment Initiated”. I reached out to a buyer who screen shot that he had indeed paid with PayPal. But nothing is showing in my PayPal. Problem seemed to...

“Save for later” option when trying to sell an item does not actually safe your item it deletes it

Why doesn’t my item save when I click save for later???

Ebay App Crashes

Using a Oppo R11s with Android 7.1.1, and until I noticed yesterday, the app worked fine. Now it crashes whenever it boots up. I Reinstalled it and it worked until I logged in. Crashes resume again after logging in, tried clearing cache and data to n...

App crash when I log in my id

App crash when I log in my ebay id use my friend id, it is work properly

App crash

I'm having issues with the app it keeps closing every time I open the app. It just happen today. I reinstall the app. The app can be open, but when I sign in my ID it will crash. Try so many times but no use. Please advice

There is no way to see eBay bucks with the eBay app.

After an exhaustive search, I believe it is impossible to see the eBay bucks balance while using the eBay app on IOS. Anybody have any ideas?

New payment format for sellers/recipients

According to the new format of receiving payments for my sale, I need to add an account with the eBay name on that account. The name on my eBay account is , while my actual name is . So my account is under my actual name. What should I do? I would li...

Returns from buyer when you don’t except returns

I had a buyer buy something from me. But realized it was not what they wanted since I don’t accept returns. How would I accept this return

Accept seller counter offer

Unable to locate way to accept seller counter offer.

Sign out

How can i sign out from my account. The ad are annoying.

Return item screen

Sometimes I just want to check the status of a return. I click on the item and there is no way for me to escape the page. I have to close out of the app completely to get out of the single page.

Problem ebay card

My eBay card not working I’m all ready way new card in 100 dollar

Selling Draft Issue

There is nowhere to access your drafts for listings that you’ve saved on the IOS mobile app.

Trying to print a new shipping label from the app is bleep near impossible

I just spent the majority of my day trying to get another shipping label printed for something someone purchased. I spent hours, multiple HOURS trying to get this done to no avail. eBay you all need to make this much easier for sellers to get another...