Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Selling Limit

Hello, I have been on EBay as a seller since October of this year. Unfortunately after listing and selling 5 items it continually says “request increase”. My understanding is that it would take a month. That would have been from November-December. Un...

active bids missing ending soonest filter

Bids within 1 day and 17 hours simply do not show up. Different filters (lowest, highest, soonest) all show a little different bid list. How do I fix missing bids?

Deleting items I bid on

No longer can delete items I bid on with my I phone 10+ Can anyone help or suggest what I do?

Payment method

Can’t find my current method of payment; can only “add”....

Time away

i go to the time away page and can’t schedule s time away

Would let me accept something lower than 430 but not accept 430

I’m trying to sell my iPad Pro with accessories and priced it as 420. Well someone offered 430 so I went to accept and it wouldn’t let me. Not happy because I am pressed for money due to having to send my horse to training.

Can’t list item

I can’t edit the list and post it

Can’t add photos

I can not add photos

Bidder questions

I have an item for sale that a bidder made an offer. I declined the offer and explained that the item would sell for the opening bid if that was the only bid. He opened the bidding and expects that to complete the transaction. I can’t access my repli...

Manage labels

The manage labels task isn’t working am I the only one? Got kicked out and now it won’t let me reprint the label.

Address incorrect

Hello. When someone looked at the 3 items listed and the listing says they are shipped from Aldie, VA. This is incorrect. They will ship from my address in Florida.

Charged for no reason

I was charged a random amount of $41.00 through my pay pal account I tried to sell some of my collectible barbies and I’ll I’ve gotten was scammers. I’ve never sold or had any luck with this app and they randomly charge me $41.00. I try to dispute bu...