Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

How do I return back to classic view

The new layout won’t let me post listings, I want to go back to the old class view format

Purchase history not available

The purchase history won't load in the app.

App failure

Can't get app to do anything besides having a spinning wheel in center of screen

No está funcionando donde tengo hechas mis órdenes

Hola no me deja entrar a ver mis compras realizadas para ver eldelivery

Not loading

Purchase watchlist and bids not loading. Have uninstalled and restarted phone have latest update..Has never had this issue before..working on laptop.

Every Buyer is a Scam

Every single person that’s bid on any of my products I’m selling tend to be the same scammers talking about “this is a gift for so and so and I want you to purchase a ebay gift card for $300 etc...” not one of the people who were interested have been...

Error message on Bids & Offers page

I keep getting this error message on my Bids & Offers page on my Ebay app. I have uninstalled and reinstalled the app and the app is updated to it's latest version.

Bad gateway

I can’t see my bids , brought or watching items on ipad ios keep getting” bad gateway (Application routing .3005) “ I’ve tried uninstalling but getting on both my ipad & iphone but only on the app but not if i use website.

App is not working on iPhone

The app crashed on iPhone 2 hours ago. I keep getting error notifications. Is tech aware of this issue? I’ve reloaded the app yet still the same issue exists.

Urgente

Hola tengo problemas con mi aplicación no puedo ver el estado de cada una de mis compras

Settings options disappear on split screen view mode

App version 5.38.0.14Detected device: Tab S4, Tab A A Plus Reproduction route:1. Open eBay app2. More options> Settings3. Open app in split screen view> Observe

Resolved! Split Screen/Multitasking Mode

When will this feature be written into the IOS/IPADOS apps? This is one of the most useful features in IOS and would be extremely beneficial to anyone who uses the EBay app in IOS. Thanks M.

Resolved! Using split screen on eBay App

Next update should include code to be able to utilize the split screen on iPad app. I use the iPad for many things related to my eBay business, and this would be VERY helpful! Thanks!

Contacting an agent

It will no longer let me talk to an agent about a product I sold and it was refunded without a return on the shoes

Need to listen to us users 🤕

Trying to use with all the glitches and you ask for feedback over and over on surveys. You listen and don’t really fix or help make better. End up driving us off eBAY. Between this app and the usps issues it’s not worth the bother anymore.