Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t open my eBay app

EBay update

Cannot update the new eBay app, it will not allow me to do it, I have purchased items, cannot see what’s happening with the items and cannot leave feedback for the items that have arrived

Resolved! Failing to update

A prompt screen came up on my account asking to update e bay. It won't allow me to update, I have uninstalled and reinstalled it but same screen keeps popping up.

Resolved! iPhone 7

Why can’t I use the app anymoreon an iPhone 7

Resolved! Wont update dont have ios17

Cannot use app as will not update

Software update as requested. Existing ver.on iPad 15.8.3

Not able to update iPad as requested. Running iso 15.8.3

Resolved! EBay app iPhone 7

Won’t update says use older version, but won’t let you asks again to update goes round in loop

‘Update required’ for eBay app.

eBay requires iOS 17 but my iPad Air 2 is on 15.8.3. When I go to the comparability section it says that it is compatible but in the pull down menu it stipulates iOS 17. On trying to ‘update’ it shows the eBay app with ‘ PLAY’ only to return to the a...