Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Charged 37 dollars

I “sold”my first item for $399.00 and buyer never paid the funds. I then notice 2 weeks later funds taken out of my bank account for around 37 dollars why is that!?

Where is my money from my sale

I sold something for $1400 and they took $261 for their cut and I can’t find the rest . App says money is in my EBay account . What does that mean? I can’t reach EBay.

Issue with my order

I made an order for four wheeler parts and it sent to the wrong address and I would like to cancel my order an get my money back

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Win One, Lose Three

Like many other collectors, I watch multiple auctions. Often from the same seller who’s staggered their listings by 30 seconds or less. In competitive bidding situations it is impossible to win one auction and then update your bid on another (ex, som...

Keep getting offers for random items

Normally I would get offers from Sellers for items I've added to my watch list. Recently I've gotten a bunch from just random Sellers, spamming me with offers to buy items I'm not even interested in. There's no way to block it or turn it off, is this...

Details changed

Morning I went to use my eBay account and my address and country has changed to USA instead of Australian- why is this?

LANDROVER side steps

A item I advertised once LANDROVER side steps sold yesterday but today they sold to another purchaser which I can not understand even though I have refunded his money he says that I have scammed him I apologised and would find out what has happened C...

Can’t chat or purchase!

The mobile app will not allow me to chat or purchase an item. When I click on proceed to checkout, it just reloads the page.

Payment

Hi I paid for something and now says it’s unavailable 

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