Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Claim warranty

I want to claim my warranty for some wireless earbuds that I bought

Orders sent to wrong address

I just used eBay for the first time in about four or five years to order two items from two different sellers and I thought I updated my address when I activated the app but apparently it was only the billing address and now the orders are shipped to...

Inaccurate Invoice Charge

I was charged $92 for my monthly invoice and only sold one item that was $30.00! My 90 day total number says $1,103.00 but that is because people would make an offer, I’d accept the offer, and then they’d end up not paying it. I am not paying $92 whe...

Order update

I have an order that has not been received but my PayPal account was charged.

I have one shipment is not reseived

hi dear I have one order is not received ?

Refund

Can I have my refund that was granted prices to ebay credit instead of my original card

Selling

Ima scared that I will be scammed I have sent out a pair of shoes but the funds say that they are being held and I’m worried the buyer can just cancel the funds once they get the items what do I do if this happens

An odd dilemma.

A few months back, I purchased an item with my mother’s card. I have not received said item, but the money was removed, and the item wasn’t listed in my recently purchased, or taken off of the seller’s page. I have tried a lot of things, and can not ...

Refund issue

I have had a refund issue I record I sold was damaged so seller wanted to send it back we went through eBay and I sent my address label which I payed for but for some reason my house number wasn’t on the label and the person sending it back didn’t re...

How do I cancel a bid

I nodded on a wrong item. Top of it it has shipping charges which were not there the first time

Uploading images is difficult and confusing now

Whomever proposed it is an idiot, but the person who approved it is worse... why on earth would you turn something soooo simple into something difficult or confusing?

Scam

Hi! I received a message from a scammer asking me to text them and send my information outside of eBay. I would Like to report the profile please.

Piracy account

Hello, I am not the requester for several orders that have been placed on my account. Could you cancel them?

THERES NO SUCH THING AS GUARANTEED DELIVERY!

Why is eBay lying to customers about “guaranteed delivery”? NO POSTAL SERVICE OUT THERE HAS ANY AGREEMENT WITH EBAY FOR GUARANTEED DELIVERY!! This is a bold faced lie that eBay puts on its sellers to literally screw them when the postal service gets ...