Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problem with my payment

Why can’t accept my payment with my credit card

SCAM CON ARTIST !!!

hi, this person is messagung through ebay about items to buy, they will then ask that you request money through paypal, then you will recieve a FAKE paypal email ! beware! it is a scam ! SCAMMER below - lisuk.b7lxs

Wrong seller shipping address

No matter how many times I change my shipping address on my computer or on my phone it always prints as a previous address that I shipped from. I’ve tried everything to change it, but no matter how many times I update my shipping info to the correct ...

Mostly active listings are not appearing in eBay app and in mobile browser

My mostly active listings are not appearing in eBay app and in mobile browser but when I check them on desktop computer they all show up there. Thanks

Unable to update address

I have updated my address but eBay still doesn’t give the correct return address when I try to buy a shipping label for a sold product. The address it is using is 2 moves ago from 6 years ago. I’ve tried to change it in the app, but it always reverts...

Trouble paying for my items

I am trying to pay for items that I have chosen to buy on eBay and each time I sign into PayPal and demand that I sign in again right after I pay for an item to pay for another item and it does not save my information and now I have two items in my c...

FEATURE REQUEST: Express Shipping search filter

Could this be taken into consideration? You can filter by items that have ‘Free Shipping’, what about an ‘Express Shipping’ option?

Money taken out

WHY DOES EBAY KEEP TAKING MONEY OUT OF MY ACCOUNT? Not happy want my account completely removed!!

Betty boo bag

I order it and Payd for special delivery and it didn’t come I didn’t realise they said it didn’t cone I asked for my money back and they said no

Removal of feedback

I left neutral feedback as I wasn’t totally satisfied. I’ve now seen it’s been removed. Why are sellers allowed to pick and choose their feedback and then harass me for it?

App no longer updates my latest purchase

My app on iPhone doesn’t update latest purchases. Has only just stopped. I have updated iOS and reinstalled app but no change. My desk top working fine and I’m receiving emails. No items are marked as hidden. Anyone else had this problem? Have u reso...