Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Changed my new address but search by distance is wrong

Changed to my new address in settings, but still showing items nearest to my old address 300 miles away!

Unable to see scheduled or draft listings in the app

I am unable to see me scheduled or saved selling items in the selling section as they have disappeared from the app ?

Can’t see what I bought

I can’t see the item I’ve bought

Drafts not showing up in the app

I can’t access my drafts from my phone anymore so can’t complete listings... help!!

Can’t accept offer

I made a offer and app won’t let me accept it

Every time i make a best offer nothing happens?

Hi there. Been experiencing issues with the best offer side on the mobile app. Basically i click make best offer, then put the amount in a send offer. It then takes me to the item screen but it won’t send my offer. App is fully up to date

Why do I have to input my credit card details on every single purchase?

With the advent of the payment changes by eBay, it’s seems they didn’t plan for the app. If I want to use a card, you have to input the card every single time you purchase (why) quite the pain in the backside.

Ups label. How?

Im new at this and still learning. I sold an item with ups shipping and ebay isn’t showing me a print label option. They collected the shipping fee. Its early maybe one more cup of coffee will help. Any help ?

Cannot access my drafts from the ebay app

I can’t access my drafts from my phone anymore so can’t complete listings... help!!

Bid notification

Not receiving bid notifications.how do I contact eBay about this and other selling problems.my item has about three days left and I am not confident in the selling process. george13819

App is going slow

The app has been really lagging and going extra slow. Before you tell me to uninstall and install again I already have and it’s not my internet because my internet is very fast and all my apps work fast and just fine it’s only eBay I have been having...

Cannot print shipping labels from the app

Cannot produce the above for completed sale

Why do I have to sign into PayPal for every purchase I make?

Why do I have to sign in to PayPal EVERY TIME I make a purchase - I can leave eBay logged in, I can log into eBay with my thumbprint I can log into PayPal with my thumbprint why can’t I pay with my thumbprint form within eBay

Unable to get to the home screen when listing items

Listing flow, new or edit, is one way. You either need to do the changes and save the changes or need to restart the ebay app in order to go to Home Screen.

Huawei access to ebay app

hello,I use ebay regularly. I bought a Huawei recently and unfortunately I don't seem to be able to download the app to work on my phone anymore as the app apparently requires Google Play Services to work.Can ebay develop an app for those of us who d...