Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

I can’t used promoting list and print labels

I don’t know what happened but since I updated I cant promote any if my Items and also when I try to printing the don’t allow me.

‘Ships from’ address change

I moved almost three years ago. The “ships from” address is STILL my old address!

Golf club

i ordered a golf club, got a damaged empty box, need refund

Can't select multiple brands.

So I know I used to be able to do this in the eBay APP. I used to use it all the time looking for car parts and such. But sometime in the past 9 months, that just stopped working...so has anyone been able to figure this out? I have been able to succe...

Seller Fee

I have received several messages that I must pay my seller fee but I have tried several times and it is impossible to make this payment of this type ... I am just on disappointment with this. How in the world you’re telling to do something that you d...

Refuses to let me print shipping label!!

In app and on browser, it won’t let me ship a label?! I’ve tried paying with Paypal and payout funds but nothing!

Unable to update

Ok heres my problem. My app has expired and demands that i update which I am unable to because I had forgotten my Apple I D and had to change to a new one which is preventing me to update . Is there a practical solution to this delema?

Paying for shipping labels with PayPal

When I went to go pay for a shipping label the payment wouldn’t go through I tried and tried again but wouldn’t go through and I always pay for shipping labels with PayPal I’ve been using it that way for the whole time I’ve been selling on eBay and n...

Not able to reply to incoming messages from potential customers.

I have tried multiple times to respond to two different customers today and all but one message has been delivered. This is extremely frustrating when you have a potential customer who wants to purchase an item(s) and the sale can’t be made because t...