Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Wrong email address

Hello I am writing because I entered my email address wrong and not see how to change it.

Purchase error

I saw item waiting to be purchased which I never did then went to cancel it and said I purchased it. I know what I’m doing app not working properly

Return product!

I can't send a claim for the return of a non-working product!!!

Purchases page won’t load

All I get is this

EBay Shopping Cart

When trying to delete or updating items in the eBay Cart there is, unlike the Wish list, a extensive lapse. It is inconvenient and limits the shopping experience.

Hacked

I am being hacked right now. Someone is selling under my eBay account. That is not me. How do I shut it down?

Payouts

I am trying to add a new account for payout. When asked for my old account number it keeps saying I am putting in the wrong account number but I am putting in the correct number.

2 EBay Accounts

I appear to have 2 eBay accounts startalexanderscotland@gmail.comandStuartscotlandi have tried to download the app but when prompted only shows stuartalexanderscotland@gmail.comwhich i don’t have a password for. Please can I be allowed when prompted ...

Dark mode not using black

Dark mode is more than a viewing preference. When properly implemented, it increases battery life on OLED devices, like the iPhone 12. When black backgrounds are used, these pixels actually turn off and do not consume power. The problem with the eBay...

How do I pay my eBay fee

I have attempted numerous times to pay this $1.60 and I have attempted all my resources to pay you and I can’t find a phone number to call for help.

I can’t process my payments

I can’t process my payment

New payouts

Someone at eBay needs to figure this out. I have spend nearly 2 hours on the phone over the course of this past week. Find my bank! It’s a BoA account. There is no reason you can not verify my account. You have a statement. I have logged into my bank...