Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Refund

Need to know how to get a refund for item that was broken

Refund

My account I bought the items with is now closed how can I get my refund ?

Why am I having a problem

I couldn't buy the play station 5 but it bought the warranty.

Return

i sold something and the buyer refunded after I already shipped it so when am I gonna receive my item back?

Orders

I have 2 shipments that did not get delivered

Closing Account

Customer service no longer exists for the buyer or seller. I deleted all my seller items as I can’t get paid due to a glitch in the system. Ebay was so much better when linked with PayPal. This is one less hassle in my easy life. Yeah!!!! No more unn...

Resolved! Package

Package Not arrived, needing help getting a hold of eBay customer service. I've contacted the post office, I've contacted the seller, I've contacted everybody I possibly can to find out where my package is, can somebody from this company answer the q...

New payment method

When I was signing up for the new eBay payment method, it asked for my birthdate but the process used on my iPad wouldn’t let me put in the right date. My SSN went in OK. Is there a significance to the birthday because the default date is wrong. I ca...

Unable to Pay

I am currently unable to pay for something I have won on a bid . Neither my bank nor my PayPal accounts have are having issues. All my information is correct. I am just unable to pay , each time I put my information in it just reloads the checkout sc...

Selling My buyer is having trouble paying me it will not go through what do I need to do? Please hel

My buyer is having trouble paying me it will not go through what do I need to do? Please help I’ve never sold on eBay before only purchased.

Shipping prices not accurate when listing

Ever since I updated my app and had to switch to managed payments my listings are not correct. Some items ive tried to list will not give me an option for usps first class. Listings won’t update with correct calculated shipping costs. Its either way ...