Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Fees

I’m getting charged with $400 fee when I have not bought or sold anything on eBay

Scammers

I call the number for costumers service and I get scammed by someone today I buy shower curtain and did not receive it and they said I must put my card number in and they take my away my money

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about message in android app

why was the number of characters in ebay mail limited? previously had 2000 characters, just like the computer version, you can now enter only 1000 characters. Often buyers have to write application instructions, now have to write two or more mails. I...

Can't get money from the sale

I sold my sneakers for $ 200 and only then connected paypal to my ebay account. The money is held in ebay and I do not know how to transfer it to myself on paypal.

Selling

I’m trying to start selling and when I hit selling on my iPhone it states oops something went wrong, can you tell me what the problem could be.. Thank You, Joe

Payment

Has anyone experienced trying to make payment with eBay? There system seems to fail at times. It doesn’t take any credit cards thanks

History

I changed my password this morning. Now I can’t find my purchase history for 2021. I find prior history but not 2021 purchases. Please help

hacked

someone hacked me and now everything i have ever saved or put into my cart is gone. **bleep**

Watch list sorting keep resetting

On iphone 11 app, my watch list sorting constantly resets to “ending soonest” if I do ANYTHING, such as deleting a watched item or clicking on a watched item to view the listing. I want it to default to “recently added” but no matter what I do, it re...

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