Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Fake accounts

There are fake people here on eBay and they buy your item. Which is then goes on hold until you collect the money. They never buy your item. eBay puts me hold from listing more items. I told eBay and they froze my account due to fraudulent behavior. ...

I can’t see the setting of off or on in share my screen.

Right now there’s really no way to tell if you have the setting off or on. Just having I accept or decline there is not the same as seeing on or off. I want this to be off and I want to be able to take a screen shot of it off.I’ll never ask eBay to m...

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User avatar by Explorer
  • 61 Views
  • 0 replies
  • 0 helpful

App became so stupid

issue started when I was contacting seller and tried attaching photos of an item after it was delivered damaged, app kept telling me to grant access to photos but the problem is the access is granted long time ago. I denied the access then granted it...

Notifications

Notifications turned off in settings, however still listing and receiving notifications?

Inappropriate search

When searching for pin print for a toy for the kids, adult pin-ups came up. Pin print never showed up. On competitors sights I did not have this problem. Only on eBay

User avatar by Enthusiast
  • 55 Views
  • 1 replies
  • 0 helpful

Buy now button

The buy now button on a post is not available and I’m confused as to why this is happening.

User avatar by Rising Star
  • 116 Views
  • 6 replies
  • 0 helpful

Hacked account?

The shipping address was changed without my authorization. 2 purchases were sent to address in Miami. Can’t get anyone to assist me. Suggestions?

Resolved! Hello

The app locks up whenever I try to search anything. I was searching stuff sorted by “ending soon”

Transacción incompleta

La transacción no fue completa pero el dinero fue debilitado de mi cuenta bancaria necesito saber cómo recuperar ese dinero

Not loading info

None of my purchases will load when I try to open them up. It gives me an error and I have to reopen it 3 or more times before it loads. Sometimes it will load in but the pictures will not load. I have 4 bars LTE and still nothing.

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