Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Selling

It won’t let sell any item and I don’t know what I’m doing wrong since I’ve tried listing the item 3 times and it still won’t list.

No purchase history of product

I bought a sonic build a bear item last week but I have no purchase history of the item and no shipping updates? I can’t cancel order cause it can’t find my order? What can I do!

Problema

Good morning

Refund not given

I need to speak to a live person

New update

I am trying to download the new update. I use an older iPad. It is. Telling me that I need 13.0 to be able to download. It says there is another version that I can use but i cant find it anywhere. Please help i do not want to purchase a new iPad at t...

Profile pic

How do I update my profile pic

eBay giftcard

Hey can you guys please stop using PayPal for eBay gift cards payment I want to purchase items without the PayPal account

Can’t “Manage Shipping Labels” on app

There is no option, as a seller, to find or utilize the Manage Shipping Labels option. It’s ridiculous that we can’t do this.

Paypal

I am no longer able to use my pay pal account. Have used it for years and have not changed anything. What do I do?

Problems with a purchase

I bought dishes from ladyofhorses but I hadn’t updated my address. Therefore the shipment went back to her. She is willing to send them back to me if I pay for the shipping but she needs my email address to invoice me so I can pay for the shipping. I...

App won’t allow me to send photos in eBay messaging

For a couple of weeks now, when using the eBay app, when I want to attach a photo to a message, it will not allow me to do so. It says I need to allow access to my photos. When I go to my settings in my phone, the option isn’t even available for eBay...

Problem

Why can't I complete my payments on eBay?

Can’t change to new address in my profile

I have tried changing my address but it doesn’t give me the option to change primary addresses. I added the new one but it didn’t ask if I want to use for my new primary. I had one package delivered today to my old address. And I have another package...

Remove buy it again feature

I don't want everything I've ever bought to be viewed by family members, how can I stop this feature. Even items I've marked as private if hidden, show up here.