Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can't upload picture in message

Hi I need help with sending a picture in a message to a buyer as proof of postage but I click on add picture select the picture click done and nothing happens at all.I have not had any other problems with pictures being added in ebay before this.I am...

eBay access to photos

This all worked fine but suddenly eBay is not listed as one of the apps that has requested access to my photos under Settings - Privacy - Photos section of my iPhone 11. How do I give eBay access so that I can add photos?

Issues

Good morning , there seems to be an issue with my shipping address. Most of my packages are being sent back because of insufficient address or whatever and some are going through. I also would like to know the exchange rate from Us to ec why is this ...

Express shipping is available from the seller, but not on the app

Express shipping is available from the seller, but there isn’t a way to request it from the eBay app.

Address change

The app didn’t give me a chance to change my address.

Stolen Money

I used a $10 dollar off coupon, which I have saved, and it did not take the money off. I do not want this if I have to spend that money. Please email me @ebay

Resolved! Chrome is my default browser but the EBay doesn’t recognize it and attempts to use safari.

Selling

hello i am a seller on ebay. I have problems with a client. my client can't pay for the item from his app. please help me to resolve this situation. Thanks.

My account

My aaccout has been hacked details in my account setting are not my details

How do I ship internationally on eBay! From the US to the Czech Republic

Sellers aren’t shipping.

Sellers aren’t shipping in a reasonable amount of time. I have been on eBay since 2003, but this is insulting and unprofessional. I’m done.

Charge

My card was charged for $2.90 when I didn’t even buy anything

Resolved! Permanently Suspended?!?

Lately I’ve been permanently suspended from the ebay from community harm from just listing Football cards for some reason does Anyone know their email or I’m going to sue becuase I’ve been buying cards and didn’t get any have my money back actual imb...

App Shows 2 paid - ship now

The My Ebay page on the app shows 2 paid - ship now under the Selling section even though I have already shipped everything. Using iPhone with IOS 14.4.1. I already updated ebay app to the newest version, deleted and reinstalled app and still it show...