Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Fraud

I bought an iPhone 5 through the app around January and I never received my item. I tried filing a case and talking to the merchant but nothing happened. I then canceled my case thinking eBay would help me get my money back and nothing. I’ve had no h...

Waiting for deposit into my paypal

I sold a item last week and the money should have been released 48 hours ago. Message says it will be transferred within 24 hours. It’s been almost 3 days now

User avatar by Enthusiast
  • 65 Views
  • 1 replies
  • 0 helpful

Removing items sold

An item was sold for pick up only. The item says I need to scan or take a picture of the barcode. The item is gone and there wasn’t a barcode. Please remove the sold item. Thanks

User avatar by Explorer
  • 51 Views
  • 0 replies
  • 0 helpful

I want my money back

I did buy a Valentino shoes I return the item by my self eBay didn’t give me the option to send the tracking number so here it is so the seller no respond and I want my money back I return the item on Friday 5 March 2021 for priority

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User avatar by Enthusiast
  • 88 Views
  • 2 replies
  • 0 helpful

My account

I sold a few things and now I am told to go to my eBay and click on my account to see my bill. When I go to my eBay I only see my account when I click on the top tab. When I get to my account it says nothing about the fees I owe. Where do I find this...

Seller payment

I have searched all over the app to figure out where my payment will send to and never found it. I have my card linked however when I recieved payment from a buyer I recieved it through paypal. Now I cannot transfer this money into my card. I have no...

Trash app

Hi it won’t let me verify my info before I sell a product so i’m not going to use eBay I guess.

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