Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment issues

Made an offer on an item the seller accepted the offer I completed the purchase and the funds were taken from my account but it is saying the unpaid item

User avatar by Enthusiast
  • 69 Views
  • 1 replies
  • 0 helpful

cant post- "we're sorry, there was an error."

Android. Samsung s10. Trying to post. no errors in posting. Restarted phone. Uninstalled / reinstalled app. Logged out and back in... I can save the draft but when I try to list all I get is "We're sorry, there was an error."

Review offers

Review offers suck on the app. If I receive a counter offer it never shows my previous offer under sent or completed tabs. i have to go to the desktop site or email to see my previous offer. Ridiculous. also can’t adjust the listing price once an off...

Can’t delete purchases/history

Hi there, just wondering why I can’t delete purchases off my purchase history anymore. It is/was a great feature. I’d love to know if I still can for privacy in shared situation. Thanks

User avatar by Explorer
  • 73 Views
  • 1 replies
  • 0 helpful

Credit Card

I am suddenly, overnight, not able to pay using my credit card. I seems eBay does not see or recognize my credit card. When I called AMEX they said my card is good. It looks like eBay cannot see my 4 number pin. I have removed the card, I have render...

Vacation

How do you place your account on vacation? Matt 

I have a problem with the app internet connection.

I keep being told there’s no internet connection which’s not true my other apps work fine. I updated the Ebay app I turned the wifi off then on I closed and reopened the app but it still says no internet connection which isn’t correct.

User avatar by Explorer
  • 107 Views
  • 1 replies
  • 1 helpful

Request Invoice suggestion for eBay app

I sell items that have all sorts of different weights, so really can't give a blanket shipping discount if someone buys more than one item from me. However, I put in my listings to purchase the items then request an invoice from me so that I can give...

Error

Why it won’t let me but. When I click add to car it said error

Withdrawing funds

I can not for the life of me figure out how to get my funds off my eBay, and into my paypal. some assistance would be greatly appreciated! There is no hold funds available, and I paid the seller fees.