Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Cancel an order

It doesn’t give you enough options to choose from when cancelling an order. For example I had an item where someone won a bid on an auction but never paid. That would be my reason to cancel the order. Instead it gives you 3 options to choose from whi...

Unable to Checkout

Hi, It seems everyone is experiencing the same problem I am, which is, being unable to checkout and pay. I tried three different payment methods, uninstalling then reinstalling the app, making a new eBay account, and purchasing the items on my comput...

User avatar by Enthusiast
  • 1668 Views
  • 3 replies
  • 1 helpful

UPS

My app does not give me option to ship UPS. how do I change that????? Thx!

Can’t pay my balance

The app tells me to pay my balance but when I click on “pay now” it doesn’t do anything. How do I pay them then?

Payments

I sold something here on eBay and I have no idea where the payment is going to . How do I find out where and change it if needed

Refund

Y’all took money off my card that I did not spend and I need my **bleep** money back it was as 17.59 and I need it back

Error de pago

Hola tengo problemas con el método de pago, he cambiado muchas tarjetas y no me entra ninguna, intente pagar con paypal y tampoco, he intentado más de 20 veces y ya perdí 1 cupón... que puedo hacer ? Necesito ayuda

Re: refund

I ordered a phone and didn’t received it, however they say it was delivered, when I contacted the seller asking for a refund, it was not successful. There is no number to call or email to get in contact with eBay.

unable to nake payments on ebay app on iOS

There is problem or a bug, which don’t allow to conplete paypal payment It says fix issues with paypal account or sekect another payment option I am able to use paypal on other apps.... Specifically ebay blocking this

User avatar by Explorer
  • 60 Views
  • 0 replies
  • 2 helpful
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