Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable to sign in on iOS app using iOS 14.4.2

Anyone else unable to sign in to their eBay account via the eBay iOS app after updating their iPad OS to 14.4.2? Every time I attempt to click on the “sign in with your email or user name” option the data entry fields appear for a split second and th...

User avatar by Rising Star
  • 50 Views
  • 0 replies
  • 0 helpful

The shipping address changed

I changed my shipping address to my current address and when I paid for the shipping label it had my old address on it. How do I fix this without having to pay again?

Trying to change my receivable account info:

Trying to change my receivable account info(bank details) is like pulling teeth. Do I just be patient? Or? I think if eBay wants to fulfill the obligations of both buyer, & seller then make this more easy to navigate & alter. We are in the 21st Centu...

User avatar by Explorer
  • 48 Views
  • 0 replies
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Resolved! Shipping and return address

I have made sure that my current address is primary and even deleted my old addresses. The shipping and return label print option only shows an old one and not my current.

User avatar by Enthusiast
  • 109 Views
  • 2 replies
  • 0 helpful

Compatibility ios

good morningi have Ipad 2 with iOS 12.5.2 no. More update to 13.0how i cau use eBay app?the sistema do not let me download and ather version of the appand the one is installed Dossent work any more He want to update a new version but with out ios13 i...

User avatar by Explorer
  • 138 Views
  • 1 replies
  • 0 helpful

Resolved! eBay.com opens as eBay.com.au

I’m in the USA, and shopping in the USA. I use the app to ask the odd question. Any answer will come as an email with a link to the item being sold. If I click on the link, it does not open the app, it instead goes online and opens eBay.com.au why is...

Different iD on my account

Hello, I believe somebody has signed into my account as I can’t see any of my items, also has a different user name. I changed my password & still the name is on there

User avatar by Enthusiast
  • 71 Views
  • 1 replies
  • 1 helpful

Search Engine

Not showing completed sales on most items through style codes such as Nike, or some cases not finding the product at all . Type in the a different name to find the product and some cases still not finding the product especially the complete sales fil...

Change feedback

The seller said that I left a negative review, but it was suppose to be 5 stars. How can I change it—EBay only have one phone number for fraud issues.

Payment after sale

My item was sold and I want payment from eBay, when is this going to happen, they sure did get there’s TWICE, when it was suppose to be a free sale, what’s up?

User avatar by Rising Star
  • 77 Views
  • 1 replies
  • 0 helpful
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