Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Messages character limit (1000, not 2000)

Ebay has a messaging character limit of 2000 characters, however the app blocks you from sending a message over 1000 characters. Please fix this as its frustrating to compose a message to then have to use a computer and retype the message.

User avatar by Enthusiast
  • 414 Views
  • 0 replies
  • 3 helpful

Ship to address changed

My default address has been changed to another state and address. I cannot edit it. And will not let me remove as default shipping address.

Randomly charged $50 then $90

I was charged $50 dollars from eBay after setting up an account. Then a few weeks later I was charged another $90. I have made no purchases on eBay and have also sold nothing. At first I thought it was just a fee of some kind but now I have a second ...

User avatar by Explorer
  • 157 Views
  • 3 replies
  • 0 helpful

Scammed

I have recently been scammed out of 2,000 from eBay which the seller said she was sending the item through! Now neither eBay or the seller is answering any of my emails! I need my refund immediately!!!

User avatar by Enthusiast
  • 203 Views
  • 11 replies
  • 0 helpful

Quantity issues with "Make an offer"

So twice now in the last month I've reached out to the buyers themselves about this issue and by the time we come to a resolution someone else has come through and purchased the lot. The BUG im running into is when sellers have multiple items listed ...

Functions

Im unable to edit my sittings in ur up such as the address or the car 

Ebay said they cancelled my order

So a couple days ago I got a email from ebay saying that they cancelled my order but it also said this won't stop my order as well. What does this mean. Also I ordered the item a day before it was removed. Will I still get the item I ordered?

User avatar by Explorer
  • 371 Views
  • 4 replies
  • 1 helpful

HACKED!!

Someone has been getting into my ebay account an been using my profile Toto bid on things. I need a new account an delete this one. ASAP

Paid Ship Now Notification APP

Had a item I sold and I ended up having to refund the buyer it as it was not in stock. Notification still shows up on my Home Screen on app to ship the item. Please help remove it. thank you

User avatar by Adventurer
  • 93 Views
  • 4 replies
  • 0 helpful

Scammers

Hi, I have seen that the product I ordered has been removed and I just want to make sure if it will be sent to my address or otherwise I need a refund of my purchase 

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